Ready to get your time back as a small or medium business (SMB) owner — without the cost sink? This resource is for you. In the Salesforce for small business resource bank you will find 5 Steps to Implementing AI Agents for Small Businesses, an e-book outlining the five steps to getting your AI agents […]
AI Agent Implementation For Startups: 3 Key Steps Read More »
Cloud for Good is seeking an experienced and visionary GTM Lead, AI & Data to define, build, and execute our go-to-market strategy for AI, Agentforce, Data Cloud, and data strategy growth across all industry verticals. This leader will be responsible for driving Cloud for Good’s AI market presence, shaping our AI value propositions, and enabling our Sales, Delivery, and Marketing organizations to grow pipeline and revenue across the each of
GTM Lead – AI & Data in the USA or Canada Read More »
Cloud for Good is seeking an experienced, strategic, and highly operational Director of GTM Enablement to build and lead the programs, content, tools, and processes that elevate performance across our entire Go-To-Market organization. The Director, GTM Enablement will report to the VP, Revenue Operations and partner closely with leaders across Sales, Alliances, Marketing, and Services. This role supports leaders and individual contributors across Sales, Solution Engineering, Alliances, Marketing, and
Director – GTM Enablement in the USA or Canada Read More »
Cloud for Good is seeking a highly motivated and analytically minded senior operational leader to build, lead, and scale the full operational backbone of our Go-To-Market engine. As VP of Revenue Operations, you will own the strategy, process design, systems, analytics, reporting, enablement, and operational infrastructure and execution that power our Sales, Alliances, and Marketing teams. You will be responsible for driving end-to-end operational
VP – Revenue Operations in the USA or Canada Read More »
With three days of programming and more than 1,000 sessions, there’s always so much to learn at Dreamforce. If you’re able to attend in person – or even if you watch highlights from home – it’s hard to absorb it all. We thought a curated list of the sessions we developed from the Experience org
Design Insights from Dreamforce 2025 Read More »
The Operations Coordinator plays a vital role in supporting the behind-the-scenes operational functions that keep Cloud for Good running smoothly. This position supports the People, Finance, Operations, and Executive teams. The role will also require regular travel to the Cloud for Good Canada physical office to manage on-site administrative tasks as needed. The ideal candidate is detail-oriented, process-driven, and thrives in
Operations Coordinator in Canada Read More »
Key Takeaways AI and CRM can organize all customer data, automate tasks, and make smarter, data-driven decisions, it’s time to get on board. Implement automated sales and marketing campaigns to efficiently target and qualify leads without wasting time or budget. Use AI agents for 24/7 customer support and leverage strategic partnerships to expand your market
6 Small Business Growth Strategies For 2026 Read More »
When an agent is deployed to handle a customer interaction, it’s not enough for it to answer a single question correctly. Real conversations are multi-turn: customers greet the agent, introduce themselves, ask follow-ups, and switch topics. Every turn matters, and every answer must remain consistent with the context previously set in the conversation. In this
Automate Multi-Turn Agent Testing with Conversation History in Agentforce Read More »
As a startup or small and medium business (SMB) owner, you’re measuring customer analytics, right? Do you have a customer analytics tool? Are you measuring the right data? And where are you keeping this data? (Please don’t say a spreadsheet.) And beyond collecting data, the question begs: Can your entire team collaboratively track, analyze, and
5 Powerful Customer Analytics Tools To Fuel Startup Growth Read More »
As we move beyond simple chatbots toward autonomous AI agents that can reason, plan, and execute multi-step tasks, basic prompt engineering is no longer enough to deliver the kind of performance and reliability that enterprises expect from a production-grade system. Context engineering is emerging as a new standard — a dynamic method for packaging the
Is Context Engineering the Key to Autonomous AI Agents, Or a New Attack Surface? Read More »
