CRM

Whether you’re going to Dreamforce in person or watching online on Salesforce+, we’ve got you covered with all the financial services resources to help you continue your journey well after Dreamforce has ended. Three perfect days at Dreamforce Your guide to getting the most out of Dreamforce ’26 tailored for your sector. Dreamforce ’26 for […]

Picture a retailer’s busiest week of the year: Holiday shoppers are lined up and most of the associates working the floor just started their job last week. There was no time for a multi-day training program. In fact, there was barely enough time for a full shift’s worth of onboarding before associates were expected to

Try Free Suite Feeling like the lone business ranger out there in the AI wild west? The reality is that you and thousands of other business owners are in the same boat. The soloprenuer out there wrangling all the AI tools. Which is why we feel it’s important to suit up. Get your solopreneuer toolkit

There are conferences where you come home with pages of notes, a few new contacts, and a long list of ideas to explore. Then there are conferences that quietly change the direction of your career. For me, Dreamforce was the latter. Like many marketers, I arrived expecting to learn about the latest Salesforce innovations. I

Key Takeaways Service teams are rich in dashboards but often short on answers they can act on. Service Insights, built on Tableau Next, delivers a trusted view of contact center performance out of the box. Ask questions in plain language and get insights in the tools your team already uses. It’s AI-ready out of the

20 years of the Trailblazer Community: How a handful of people started a movement Beyond the careers built and products adopted, the heart of the Trailblazer Community’s 20-year journey has always been the people. The secret sauce isn’t platforms or strategies – it’s the human connections, unconditional support, and genuine relationships built every day.  As

Have you ever stared at a music festival lineup and felt your heart rate spike? You know the feeling: your favorite indie band is playing at the exact same time a legacy headliner is taking the main stage. You’re doing the mental math on how fast you can sprint across a polo field while holding

Consider a network of independent car service companies using the same B2B Salesforce Experience Cloud portal to schedule maintenance visits; coordinate time-sensitive work; and manage service requests, appointments, vehicles, and locations associated with their organization. Each company already has its own identity infrastructure and security standards. Some use Okta, others use Microsoft Entra ID or