CRM

Break the Break-Fix Cycle: Get Proactive with Preventive Maintenance

In field service, downtime isn’t just inconvenient — it can throw your entire business off course. Whether you’re managing manufacturing equipment, maintaining telecom infrastructure, or ensuring power lines stay up and running, everything needs to run like clockwork. That’s where preventive maintenance comes in to help you stay ahead of the game. Preventive maintenance is […]

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Agentforce in Action: Use Cases From the Agentforce Virtual Hackathon

The Agentforce Virtual Hackathon challenged participants to build real-world solutions using the Agentforce platform. Builders from across the Trailblazer Community came together to use tools that brought their ideas to life, including those especially relevant for Salesforce Admins, like Prompt Builder, Flow, and Slack integrations. We’re highlighting a few of the most impactful, creative, and

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Attract More Customers to Your Small Business with AI

For any small and medium-sized business (SMB), attracting customers is similar to plants needing sunlight for growth. It isn’t just about sales — it’s about consistent nurturing. According to the latest Small and Medium Business Trends report, that’s why chasing customers is the primary goal for stagnant and declining SMBs.  As an SMB owner, you

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How We Built a Text-To-SQL AI Agent to Get Instant Answers From Our Data

If you’ve worked with data products in the world before AI data analysis, you know the drill: a project manager or analyst has an important question, but getting the answer means using Structured Query Language (SQL), a language for querying databases. Without innovative tools like a text-to-SQL Slack agent, engineers and data scientists become gatekeepers

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Why Now More Than Ever Companies Should be Building on the Salesforce Platform

We’re all standing on the edge of a $6 trillion opportunity. This isn’t just hype; it’s a reflection of the immense potential unlocked by the convergence of AI, data, and the unified Salesforce Platform. To truly seize this moment, Salesforce partners need the right support and infrastructure to effectively leverage these powerful forces. That’s why

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Startup vs. SMB: Choosing the Right Business Model for Long-Term Success

81% of today’s leaders feel optimistic about the future, according to our latest Small and Medium Business Trends Report. It shows that success takes many forms — from high-growth startups to steady, community-driven businesses. But when it comes to choosing between a startup vs a small and medium-sized business (SMB), the decision impacts everything from

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Introducing BLIP3-o: A Family of Fully Open Unified Multimodal Models

Architecture, Training and Dataset Github Code: https://github.com/JiuhaiChen/BLIP3o Models: https://huggingface.co/BLIP3o/BLIP3o-Model Demo: https://huggingface.co/spaces/BLIP3o/blip-3o Motivation OpenAI’s GPT-4o has demonstrated state-of-the-art performance in image understanding, generation and editing tasks. Emerging hypotheses of its architecture suggest a hybrid pipeline structured as: Tokens → [Autoregressive Model] → [Diffusion Model] → Image Pixels This ndicates that autoregressive and diffusion models may be

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