CRM

Preparing Your Career for the Agent Future: Lessons from Trailblazers

There’s a question echoing across boardrooms, town halls, and team meetings: What does AI mean for my career? At Salesforce, the answer lies both in action and preparation. Even as they push the boundaries of innovation with Agentforce’s autonomous, intelligent agents, leaders are also rethinking what it means to grow, lead, and build in the

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When Mission Meets Salesforce: Jewish Community of Louisville’s Blueprint for Connected Fundraising Impact

The Jewish Community of Louisville (JCL) is the merged entity of two agencies with more than 200 years of combined history in Louisville: the Jewish Community Center (Trager Family JCC), established in 1890, and the Jewish Federation of Louisville (Federation), established in 1934. Their mission is to be a community rooted in Jewish culture and

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What 350 Mobile Workers Taught Us About Fixing Productivity (And Your Costs)

When we surveyed 350 mobile workers, we uncovered the friction they face every day that kills their productivity. Scheduling mishaps, administrative burden, and burnout topped their list of concerns.Our Voices From the Field: Mobile Worker Research and Worksheet for Success doesn’t just detail the results and diagnose these problems‌ — ‌it helps you calculate what

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5 Agentic AI Marketing Skills That You Need Right Now

Agentic AI is here, and it’s transforming how marketers work and reshaping how organizations deliver audience experiences. Unlike traditional AI, which is reactive and dependent on humans for its next action, agentic AI takes initiative. It can launch campaigns, optimize customer journeys, write, and even send emails autonomously without the need for continuous input.  To

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Cloud for Good’s Can’t-Miss Experiences at Dreamforce 2025: Impact Sector Summit

Dreamforce 2025 is less than two months away, and the momentum starts before the main conference even kicks off. On October 13, Cloud for Good is hosting the Impact Sector Summit, a pre-day gathering designed to bring together nonprofit and higher education leaders, innovators, and changemakers to set the stage for an inspiring Dreamforce week.

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