CRM

As Artificial Intelligence (AI) becomes more integral to our everyday lives, attackers are looking for ways to exploit AI models directly. Cybercriminals are already using AI to create more effective and scalable attacks, from personalized phishing emails to generating new malware. Traditional, signature-based security tools struggle to keep up with this rapid pace of innovation. […]

Imagine every meeting feeling like a taxing, high-stakes juggling act. For Amy Wood, manager of accessible events and real estate/travel at Salesforce, this was her reality. As a deaf individual who relies on captions, Wood struggled to keep up with the fast-paced conversations in meetings. She divided her attention between reading captions, jotting down notes,

The Agentforce Python SDK provides a programmatic interface to Salesforce’s agent infrastructure, allowing developers to define and interact with agents using Python code. It also includes tools for generating and managing prompt templates with Salesforce field mappings. This SDK empowers developers to leverage prompt templates, automate Apex class generation, build integrations with MCP servers, and

We couldn’t believe how AI agents are improving small businesses. That’s why we created the free ebook, “Grow Your Business with AI Agents.” And, we have some key takeaways to share that may wow you.  Artificial intelligence (AI) has made it super easy for small and medium-sized businesses (SMBs) to get things done, all over

In financial services, trust isn’t just a buzzword — it’s the foundation upon which client relationships are built. But maintaining that trust in an increasingly digital landscape comes with its own set of hurdles, particularly when it comes to safeguarding sensitive data. Financial institutions face some of the most stringent data protection requirements globally, making

Have you ever thought about turning your skills into a business? Maybe you’ve been a non-paid consultant for years — the go-to person in your field, always offering advice for free. If so, starting a consulting business could be the perfect way to share your expertise and make money doing what you love. Consulting is

If you haven’t already heard, Salesforce is leading the way with innovative technology like Agentforce, our suite of customizable AI agents and tools that connects data and action capabilities. In fact, Agentforce on Help has handled over 1 million support requests since launching in October 2024! As our technology continues to evolve to help us