CRM

In enterprise application development, careful preparation and testing are crucial to ensure that your app can handle anticipated maximum loads. Salesforce Scale Test, a paid add-on, helps simulate production traffic in a full-copy sandbox to prepare for peak user loads. Developers previously struggled to understand the current system’s infrastructure limits, which hindered their ability to […]

Have you ever had a service experience where you were so beyond frustrated —waited on hold, redirected, even hung up on — that you vowed to never shop with the offending company again? As a small and medium business (SMB) owner, it’s your duty to never let your customers experience this type of frustration. So,

As we continue to grow the momentum of Salesforce Workforce Development (WFD) programs worldwide, more people are discovering that career transformation is possible. Whether you’re a recent graduate, a mid-career professional looking to pivot, or an experienced worker aiming to upskill, WFD provides the tools and guidance to take bold steps toward your dream role.

The future of tech is built on continuous learning. It’s more important than ever to invest in your skills.Trailhead, Salesforce’s free online learning platform, is a key resource to learn the in-demand skills for today’s AI-powered world.  Starting is the first step, but sticking with it is what counts. We’re committed to helping you do

Omar Faiz is a U.S.-born account executive who has achieved his dream of living abroad with his young family while growing in his career. From his current London base, Omar is tackling his next new challenge, working with customers in the financial services vertical in the Middle East. Equipped with an entrepreneurial spirit, a flair

Winter ’26 is almost here! Learn more about Flow features and check out Be Release Ready to discover more resources to help you prepare for Winter ’26.  The improvements to Flow are coming—and fast. To help you keep track, let’s break down the new features into some key categories. General Flow Builder enhancements Flow management

For startups and small and medium businesses (SMBs), conferences offer more than inspiration — they provide you with tools, invaluable insights, and direction. You’ll see how real businesses use artificial intelligence (AI) for sales, services, marketing, and commerce — and that’s just the beginning. These AI events give you access to innovative new technology, expert

If you’re in IT, this is not new news — IT teams are overwhelmed. If you have a project (or five) that you need to “circle back to”, you’re not alone. With project requests jumping 18% compared to last year, it’s not hard to imagine why 1 in 3 IT projects miss their deadlines. The

Recently my daughter asked a seemingly simple question over dinner: “Dad, which is bigger—Australia or Europe?” As any parent today knows, these moments present a choice—attempt an answer from memory or consult the go-to digital authority. As a family, we decided to put ChatGPT, to the test. The response was illuminating in an unexpected way: