AI agents can do just about anything, but if you’re particular about how they do it, you might run into one of the thorniest obstacles in enterprise AI. AI agents are stochastic, which is a fancy way of saying that some randomness is part of the package. They don’t always do the same thing the […]
Doomprompting Won’t Get You Predictable AI Agents, But a New Scripting Language Can Read More »
What’s one thing that AI is lifting up even higher than workplace productivity? Customer expectations. Today, 90% of consumers expect an instant response when they reach out for service requests, while 82% say they’re more loyal to brands with authentic personalization. It’s not hard to connect the dots: AI has made it easier than ever
3 Reasons Why AI Voice Agents Are Harder Than They Seem Read More »
The Salesforce Developer will be part of the Salesforce implementation team, responsible for developing, customizing, and supporting solutions on the Salesforce Platform for non-profit organizations and higher education institutions. The role involves building and maintaining automation, user interfaces, and integrations while ensuring adherence to best practices and high-quality code standards. Location: Jaipur, Rajasthan, India Shift: EMEA/USA-East (1400
Salesforce Developer in India Read More »
The Consultant – QA will be an instrumental member of the project team testing Salesforce software features as part of a collaborative team and assisting with support requests. This role is responsible for executive quality review of our clients’ Salesforce implementations. Responsibilities include creating test plans and strategy, and test cases in partnership with declarative specialists, developers, and project managers. This is
Cloud Consultant – Quality Assurance in India Read More »
Hey, psst! Hi, yes you there, you’re a small and medium business (SMB) owner, right? We have a question for you — how are your leads coming along lately? More importantly, how are you managing them? In a spreadsheet, in your Notes app, or wait – remember rolodexes? The truth is, lead management is a
Lead Management For Small Business: Quick Guide Read More »
One of the key challenges for enterprise workflows is that precision and flexibility must coexist. While Large Language Models (LLMs) are excellent at interpreting human language, many essential tasks, like order refunds or loan applications, must follow strict, sequential, and predictable steps. Your agents might be struggling with brittle reasoning chains that fail in production,
Introducing Hybrid Reasoning with Agent Script Read More »
Building agents that are trusted, scalable, and impactful requires a structured approach. That’s where the Agent Development Lifecycle comes in. Similar to traditional app development, agent app building benefits from a repeatable process to guide you from idea to production. The Agent Development Lifecycle (ADLC) provides a structured, phased methodology for building agents with Agentforce.
Exploring the Agentforce Development Lifecycle Read More »
Enterprises with Data Cloud and multiple Salesforce orgs face an important architectural decision: how to bring customer data together in a way that strengthens governance, compliance, and cost efficiency. The choice of how to provision Salesforce Data Cloud is a foundational decision that impacts everything from AI readiness to platform features and overall scalability. To
Choosing Your Data Cloud Provisioning Strategy Read More »
Two months ago, we shared that we were rebuilding the Salesforce Architecture Program. Since then, we’ve been listening to the architect community, hosting focus groups, and shaping a stronger program together. Today, we’re excited to officially relaunch the Salesforce Architecture Program. Designed to support architects at every stage, the program provides practical guidance, new resources,
Relaunching the Salesforce Architecture Program Read More »
The advantage of building your next business on Salesforce is undeniable. Standalone AI platforms simply can’t compete with the unified power of AI + Data + CRM + Trust. When you build with us, you get a secure and trusted foundation, instant access to the world’s largest enterprise ecosystem via the AppExchange and AgentExchange, and
Winter ‘26: The Launchpad for Salesforce Partners Entering the New Agentic Era Read More »
