CRM

Time is money, and for small and medium-sized businesses (SMBs), every minute counts. According to a recent Salesforce study, business owners lose an average of 96 minutes of productivity each day. That adds up to nearly three weeks of lost time and potential revenue every year. As productivity and money drain away, time management becomes […]

At last year’s Dreamforce 2024 conference’s nonprofit keynote, leaders from Salesforce’s nonprofit team shared exciting announcements about innovations to Nonprofit Cloud, and a glimpse of its nonprofit product roadmap plans. Salesforce nonprofit leaders also spotlighted and discussed Agentforce, Salesforce’s (then) newly launched, groundbreaking agentic AI layer, and the various challenges and nonprofit-specific use cases that

On day two of Dreamforce 2025, Cloud for Good’s public sector team gathered with fellow public sector leaders and Trailblazers for a transformative keynote on the agentic future of government services and the public sector. The central message was clear: the future of public service is an agentic one; and it’s here. Led by a

Key Takeaways Vibe coding is the approach to software development where a human uses large language models to generate code based on natural language descriptions, reducing development time and increasing accessibility for non-technical founders. The benefits include reduced development time, faster time to market, and increased flexibility, allowing businesses to quickly launch products. Many tools

How can AI enhance productivity across our 10,000-person global professional services organization? Our Global Delivery Architecture team has spent the last 18 months answering that question. We began by embedding generative AI into our flow of work and later became one of the first Salesforce teams to build a collaborative, multi-org Agentforce experience internally. Throughout

AI isn’t coming — it’s here. And it’s transforming how businesses make decisions, act on insights, and serve customers. The challenge isn’t whether to adopt AI, but how to do it without starting over. Too often, companies are told that succeeding with AI means ripping and replacing everything: new platforms, new data architectures, new dashboards.

We see you out there — you’ve been putting in the work. Sharing helpful blogs, posting useful tips on social media, maybe even sending a few newsletters. Post by post, you’re building trust and starting to grow a real audience around your small or medium-sized business (SMB). That’s a big deal. Now you’re ready to

See how customers are working with Salesforce partners to transform their business in today’s AI landscape Agentic AI isn’t just incredible technology — it’s the biggest technological shift in decades. Every industry is being transformed by conversational, real-time intelligence. The most innovative companies are becoming Agentic Enterprises, augmenting every employee with AI agents and unified