CRM

While advancements in AI have been front and center in the headlines for the last couple of years, the impact on the email space has only recently started to be seen. From proofing a marketer’s content to generating brand new campaigns to prioritizing and classifying messaging in a subscriber’s inbox, there are many ways email […]

Check out Data 360 Data security often feels like a moving target for a small and medium business (SMB) like yours that’s likely trying to scale online. We get it, you want your team to have the data they need to close deals, but you also worry about sensitive details falling into the wrong hands.

From fragmented communications to personalized member journeys powered by Salesforce and Cloud for Good When community is your mission, every interaction matters For the YMCA of Greater Charlotte, connection is not a campaign. It is the core of who they are. Serving one of the fastest-growing regions in the United States, YMCA of Greater Charlotte

Key Takeaways National Small Business Week (NSBW) is a great opportunity to audit your business management tools and prepare for new ways to earn. Prepare your business for a relevant marketing campaign for small business week, every year with the right strategies.  Personalize your outreach using intelligent insights to stand out during a crowded week

If there’s one thing every Salesforce Admin can agree on, it’s this: The easier you can build, troubleshoot, and iterate, the more impact you can make. And at TDX 2026, Salesforce will preview features that are all about removing friction, especially when it comes to working with Agentforce and Slack.  With new capabilities designed to

In Q4 of last year, Agentforce customers consumed more than 20 trillion tokens — a staggering 400% increase year over year. To put that in terms of actual work, Agentblazers clocked in 1.79 billion agentic work units (AWUs) in Q4. It wasn’t just sheer volume, either. Organizations are getting more sophisticated in their agentic deployments,

Key Takeaways Microproductivity helps teams overcome procrastination by focusing on small, manageable tasks instead of overwhelming projects. Using short bursts of focused work allows startups to maintain steady momentum without burning out. Integrating smart tools, like Slack and CRM can automate workflows and turn minor actions into growth. This summary was created with AI and