Nine out of 10 sales teams currently use indirect sales, and of those who don’t, 58% expect to within a year, according to the latest State of Sales report. I’ve seen how indirect sales can be a game changer for businesses looking to scale quickly. It’s a strategy I’ve personally used to help companies expand […]
Indirect Sales Explained: Key Strategies and Advantages Read More »
I’ve spoken previously about how accessing, upskilling, and retaining experienced Salesforce talent and navigating the competitive, cost-prohibitive landscape for Salesforce talent acquisition are among the common challenges that many organizations face. In that same discussion, I also spoke about the solution that Cloud for Good has developed utilizing a Talent as a Service (TaaS) staffing
Talent for Good: Expanding Access to Top Salesforce Talent in the Public Sector Read More »
AI is now woven into the fabric of our lives. Yet, its potential for both extraordinary benefit but also devastating harm looms large. As these systems become increasingly integrated into our daily routines, the risks borne out of inaccuracy, biased outputs, data leakage, toxicity, security breaches, and even benign misuse grow exponentially. Imagine unknowingly generating
AI Red Teaming: Testing for Trust Read More »
Attention Serviceblazers! Are you ready for an epic experience? At Dreamforce 2024, we’ll help you take your customer service and field service to the next level — with AI coworkers that work autonomously or together with your service team, and AI insights available to every employee, no matter where they work. Trusted AI plus data
Service at Dreamforce: Your 5-Minute Guide to Making the Most Out of Your Experience Read More »
The pace of digital transformation has made scalability a must-have for any business aiming to stay competitive. And the stakes are high. Without the ability to scale, you risk falling behind as customer demands and market conditions evolve. But what does it take to build a scalable business that can handle growth without sacrificing performance
Scaling Challenges Cost Millions — Here’s How to Future-Proof Your Business Read More »
How can a brand turn a social media “like” into a sale? Or better yet, a loyal customer? AI gets all the attention right now, but the answer is less sexy. It’s data. Picture this. You’re a global consumer retail brand with a presence across brick-and-mortar locations, an ecommerce site, and social media storefronts. A
Training Your Own AI Model Probably Won’t Help Win Customers, But Data Will Read More »
At Salesforce, we don’t just talk about making a difference — it’s core to who we are as a company. Our company values of trust, customer success, innovation, equality, and sustainability drive everything we do. As we gear up for Dreamforce, our annual gathering of thought leaders, industry pioneers, and trailblazers, we’re excited to delve
5 Ways We’re Bringing Our Values to Life at Dreamforce Read More »
Winter ’25 is almost here! Learn more about some of the features coming to Flow and check out Be Release Ready to discover more resources to help you prepare for Winter ’25. General Flow enhancements With Winter ’25, we’re introducing several features that will streamline the flow creation experience and simplify the maintenance of existing
Elevate Automation Processes With Winter ’25 Flow Features | Be Release Ready Read More »
The Winter ’25 release starts rolling out to your sandbox and production environments from September through October 2024. Get ready — this release is packed with product updates and new features that will enhance your development experience. Whether you’re looking to add AI capabilities to your business, build a solid data foundation on Data Cloud,
The Salesforce Developer’s Guide to the Winter ’25 Release Read More »
For sales pros and their companies, time is money. Time spent on a lead who isn’t a good fit means less time for prospects who are more likely to close. To help salespeople spend their time more effectively and bring in more qualified leads, some companies turn to a framework such as BANT. We’ll unpack
What is BANT? The Way to Qualify Better Leads and Close More Deals Read More »
