CRM

VP – Revenue Operations in the USA or Canada

CRM /

Cloud for Good is seeking a highly motivated and analytically minded senior operational leader to build, lead, and scale the full operational backbone of our Go-To-Market engine. As VP of Revenue Operations, you will own the strategy, process design, systems, analytics, reporting, enablement, and operational infrastructure and execution that power our Sales, Alliances, and Marketing teams.  You will be responsible for driving end-to-end operational […]

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Operations Coordinator in Canada

CRM /

The Operations Coordinator plays a vital role in supporting the behind-the-scenes operational functions that keep Cloud for Good running smoothly. This position supports the People, Finance, Operations, and Executive teams. The role will also require regular travel to the Cloud for Good Canada physical office to manage on-site administrative tasks as needed.   The ideal candidate is detail-oriented, process-driven, and thrives in

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Automate Multi-Turn Agent Testing with Conversation History in Agentforce

CRM /

When an agent is deployed to handle a customer interaction, it’s not enough for it to answer a single question correctly. Real conversations are multi-turn: customers greet the agent, introduce themselves, ask follow-ups, and switch topics. Every turn matters, and every answer must remain consistent with the context previously set in the conversation. In this

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Is Context Engineering the Key to Autonomous AI Agents, Or a New Attack Surface?

CRM /

As we move beyond simple chatbots toward autonomous AI agents that can reason, plan, and execute multi-step tasks, basic prompt engineering is no longer enough to deliver the kind of performance and reliability that enterprises expect from a production-grade system. Context engineering is emerging as a new standard — a dynamic method for packaging the

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Reimagining the Grantmaking Experience on Salesforce Nonprofit Cloud

CRM /

At its best, grantmaking is all about building lasting relationships, empowering communities, and fueling transformative impact. Yet, for many —grant seekers, grant funders, and grantees—the grantmaking experience in practice often involves time-consuming administration, sifting through communications, chasing down reviewers, managing spreadsheets, and following up on compliance documentation. These tasks can overshadow the strategic and relational work

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