CRM

It’s official: Salesforce has been recognized by Forbes as one of America’s Best Employers for Engineers 2026. This recognition is a reflection of the incredible teams  that make our work possible. Our engineers, leaders, and customers continue to push boundaries together, proving that innovation thrives when passion and purpose meet. Defining the Agentic Enterprise: How […]

The next generation of vibe coding is here! Salesforce first introduced the Model Context Protocol (MCP) server for Salesforce DX earlier this year, and at Dreamforce, we announced new tools that provide multiple ways to create new Lightning web components (LWCs) and improve the quality of existing components. The DX MCP Server is enabled by

As a small and medium business (SMB) owner, you’re the CEO, social media manager, sales rep, and customer service representative all in one. If there’s one thing that can help you navigate these many roles, it’s knowledge. Always be learning, as the saying goes.  Well, we’ve done the heavy lifting for you and compiled 30

After years of staring at bright screens, managing eye fatigue, and cleaning your blue-light glasses, we’re thrilled to finally launch dark mode (beta) to Starter orgs in Winter ’26. We know you’ve been asking for this feature for years, so we needed to do it right and ensure the experience would be stable across our

If you’re running a small or medium-sized business (SMB) or startup, you already know how hectic mornings can get. Maybe you’ve woken up to a flood of emails, a too big to-do list, or just that nagging question, “where do I even start?” You’re not alone. Every business owner feels this way at some point.

What Is Deep Research? Deep Research ≠ Deep Search. You may have come across “Deep Search” features in tools like ChatGPT or Claude — designed to enhance retrieval and concise answers. While Deep Search focuses on retrieval performance and short-form answers, Deep Research is about understanding, reasoning, and synthesis — combining adaptive planning, retrieval, analysis,

What you’ll learn: The Disability Help Desk origin story: Building a central hub for accessibility at Dreamforce The challenge: How to deliver support to guests quickly The solution: Building a channel expert agent in Slack Results and lessons learned The future is accessible: Expanding agentic AI for everyone The energy of Dreamforce is unmatched, but