At TDX 2026, one thing became incredibly clear: The response to Setup with Agentforce was overwhelmingly positive. Many admins already reported great success trying out the Setup with Agentforce beta for tasks like creating objects, troubleshooting user access, and getting information on Salesforce features. At the same time, across demos, customer conversations, and True to […]
As businesses rush to adopt agentic commerce, development teams are typically up against one of two predicaments. Some struggle with commerce platforms they have outgrown. What was once an ‘easy’, lightweight solution has become a web of fragile third-party apps that lack the data cohesion required for impactful AI. Alternatively, some teams are fighting against
Ending the “easy vs. enterprise” compromise with Storefront Next for B2C Commerce Read More »
Try Salesforce for free How are you leading your team today? Are you the leader you set out to be? If so, The best leaders don’t just manage their teams — they multiply them. And in a world where artificial intelligence (AI) is reshaping how work gets done, the leaders who thrive are the ones
How To Lead a Team (To Greatness) Read More »
Try Commerce for Small Business You built your online store to go somewhere. And as your order volume grows and your ambitions get bigger, the tools that got you here might not be the ones that get you there. A patchwork of separate systems for shipping, marketing, and sales can quietly slow you down —
7 BigCommerce Alternatives For Small Business Read More »
For years, the email industry has repeated the same limitations over and over again: “You can’t use background images.”“You can’t make emails responsive.”“You can’t use web fonts.”“You can’t do modern design in email.”“Email has to look identical everywhere.” The problem? A lot of those statements are either outdated, incomplete or missing important context. At Salesforce
We Debunk 5 Misconceptions About Email Marketing Read More »
Read the FinServ Blog Managing your finances is one of the most powerful levers a lean business can pull. When your numbers are working for you, everything else — from your next product launch to your boldest growth goal — gets a whole lot more achievable. The challenge isn’t ambition. It’s having the right insights
Top 7 Financial Blogs For Small Business Owners Read More »
Imagine you’re an architect handed this brief: a prime-time televised guessing game, launching in weeks, expected to hit 8 million total registrations and 1 million concurrent users. It runs on Experience Cloud. It needs a conversational agent. It cannot go down, especially during the televised peak. This is the scenario we worked through in the
How to Scale Salesforce for 1 Million Concurrent Users Read More »
Key Takeaways Shopping is changing fast. People now ask AI agents and LLMs to do highly-personalized searches for them. You can stay ahead of this trend by making your content and website clear and accessible to AI. You can also integrate your catalog into major AI platforms. Direct integrations are one of the best ways
AI Agents Are Shopping. Is Your Brand Getting Noticed? Read More »
Your service reps now have complete customer histories, intelligent case routing, and automated workflows. They deliver seamless experiences because they work from a single source of truth. But when a customer calls about equipment that’s not working and a field technician gets dispatched, what happens to that context? In most organizations, it disappears. The field
From SDR to Strategic Partner: How Jinhee Baek is shaping the future of the agentic enterprise in Korea’s digital-native market Korea’s tech industry is evolving fast, and for Jinhee Baek, a business development representative (BDR) at Salesforce Korea, the sales journey now looks less like a funnel and more like a ‘mosaic.’ “Traditional business processes
Beyond the Funnel: Selling in the Age of Agentic AI Read More »
