CRM

Try Salesforce for Free The biggest sales moments of the year aren’t always the ones on everyone else’s calendar. For lean businesses, the real growth opportunity lies in the dates your competitors are overlooking — the holidays and community moments that let you show up authentically and connect with customers who are actively looking for […]

“If you had told me five years ago that I’d be sitting in front of a computer, building complex automation flows and rolling out AI agents, I wouldn’t have believed you,” says Kacie Molina, a 10x certified Salesforce Admin, Consultant, and self-proclaimed “Flownatic.” While she now spends her days building powerful Apex actions and deploying

A Note from our General Manager Welcome to the first edition of the Agentforce Life Sciences newsletter. I’m thrilled to launch this new forum for sharing customer stories, industry innovation, and the latest developments across the life sciences ecosystem. This quarter , we have a lot to celebrate: our Life Sciences Feasibility Agent took home

Many Salesforce implementations start with the right intent, but over time, architectural shortcuts, unclear decisions, and evolving requirements can lead to fragile systems that are difficult to scale, maintain, or extend. If you’ve ever dealt with inconsistent user experiences, performance bottlenecks, brittle integrations, or overcomplicated automation, you’ve likely encountered the downstream effects of poorly considered

Learn About Sales CRM Every new customer starts the same way — as a stranger with a problem to solve. The moment they find your brand, the clock starts. And for lean businesses, the difference between winning that customer and losing them to a competitor often comes down to one thing: How fast and how

I’ve spent the better part of two decades in the partner space — at Microsoft, at SAP, and now at Salesforce. And in all that time, I see the same tension showing up in countless companies: Leaders know they need a strong partner ecosystem, but they treat it like a support function rather than a

Turn all your Data into Context Every Agent Can Put to Work. Today, Salesforce is announcing that the Data 360 MCP Server is now available in Developer Preview — a significant step forward in how organizations use their trusted data across their Agentic Enterprise.  The Data 360 MCP server lets any MCP client, including AI