CRM

The manufacturing industry is undergoing a significant transformation. In today’s digital and customer-centric world, manufacturers must evolve to remain competitive and drive growth.  Many view service as a major opportunity. According to our research, almost all (97%) manufacturers are pursuing strategic changes to their service and aftermarket operations.  Product alone no longer sets today’s manufacturers […]

As a Salesforce Admin, the challenge of staying current with each new release and effectively rolling out Salesforce’s continuous innovations can be overwhelming. In today’s fast-evolving tech landscape, keeping track of numerous products, features, and updates is no small feat. But there’s good news for those managing Sales Cloud instances! With Winter ’25 coming up,

We are thrilled to announce that Agentforce for Developers, formerly known as Einstein for Developers, is now generally available! This evolution to Agentforce reflects our vision for the product: initially enhancing developer productivity with assistive capabilities, and integrating more advanced automation features in the future. With generative AI capabilities, Agentforce reduces the time that developers

It’s easy to get caught up in what to charge. But how you charge for your products and services is just as important. With usage-based pricing, you actually do get exactly what you pay for. How do you know if it’s the right business model for your company? Let’s explore how and why companies turn

We’re witnessing a pivotal shift in artificial intelligence, where the sweeping scale of huge, all-purpose AI is giving way to the precision and finesse of purpose-built autonomous agents. This is not just a technical advancement. It’s a reimagining of how machines can augment a worker’s potential. Whether that’s helping sales reps nurture leads, brainstorming campaign

Are you ready to unlock the full potential of all your data and join a community of like-minded visionaries? Welcome to the Datablazer community, where IT and business leaders, developers, and data practitioners come together to transform data into their most powerful asset. Imagine expanding your network with top leaders, sharing cutting-edge best practices, and

79 percent of IT professionals say business leadership is increasingly pressuring them to implement artificial intelligence (AI), and it’s no wonder. Generative AI is revolutionizing our work processes and sparking efficiency and innovation across sales, service, marketing, and commerce. However, there is an AI trust gap that IT professionals need to bridge. As an IT

Imagine you’re a detective on a complex case with clues scattered all over the place, held by different teams. Each clue is key, but when they’re all over the map, piecing together the whole story becomes a real headache. This kind of fragmentation can make you second-guess the reliability of your information and slow down

Wondering what it takes to be a territory sales manager? If you enjoy leading teams, have a proven track record of closing deals, and excel at problem-solving and building relationships, you may have what it takes to succeed in this key sales role. We’ll discuss what this career looks like, how to build your skills,

Organizations are diving into deeper customer relationships and more personalized experiences, often with the help of generative AI. As they do, personal data and data privacy compliance becomes a critical part of that strategy. In fact, 94% of business leaders believe their organizations should be getting more value from its data — and it’s no