CRM

Generative artificial intelligence (AI) has grown rapidly in recent years, but direct regulations for building, deploying, and using AI are just starting to ramp up. How can you make sure your generative AI efforts are compliant? Several U.S. states have recently drafted or passed generative AI regulations, offering some guidance on how your business should […]

In our previous blog post on Salesforce Pub/Sub API, we explored how this API enables developers to build scalable and controllable integrations by leveraging event-driven architecture. The post also highlighted how Data Cloud leverages Pub/Sub API to solve large volume replication needs at scale, along with key features, benefits, and use cases when implementing Pub/Sub

Thinking of starting your own business? Congrats! You’re about to begin an exciting journey, just like many successful founders before you.  Maybe you’ve always dreamed of turning your passion into something bigger, or you’re ready to stop working for someone else and build something of your own. Whatever your reason, starting a small and medium-sized

As Salesforce Admins, we’re always looking for ways to automate processes and reduce manual work for our users. With the introduction of Agentforce, we have a powerful new tool that goes beyond traditional automation. Let’s explore how to create effective Agentforce agents that can handle complex tasks autonomously. This article is based on my session

So many leads, so little time. Sales leads can quickly pile up, and figuring out how to prioritize them can be overwhelming. Where should you focus your time? Lead scoring can tell you. The methodology helps sellers rank the likelihood of their prospects converting to a sale. And understanding it can help you win more

Salesforce Nonprofit Success Pack (NPSP) has been a reliable and effective solution for the nonprofit space, but many nonprofit organizations and industry leaders have also embraced Salesforce Nonprofit Cloud for its innovation and powerful functionality. Salesforce still supports NPSP, but if benefiting from Salesforce’s cutting-edge research and development and if proactively limiting your technical debt