CRM

Poisoning the Well: Search Agents Get Tricked by Maliciously Hosted Content

AI agents that rely on web search are vulnerable to “well poisoning” attacks, where adversaries publish fabricated but authoritative-sounding content designed to be retrieved during search. Think “AI Slop” for agents. Our research shows that when agents encounter this kind of planted content, they stop critically evaluating what they find and start accepting at face […]

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Salesforce Architect Resources Our Evangelists Recommend

Ask five different architects how they solved a complex problem, and you’ll likely get six different answers. We are a community built on diverse backgrounds—ranging from retired military officers and IT veterans to self-taught developers and admins—and that diversity is our greatest strength. However, even the most seasoned architects don’t work in a vacuum. In

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Stop Manually Downloading Event Logs: Automate Your API Monitoring

Monitoring API usage isn’t just a technical task — it’s a core part of keeping your org healthy. As an admin, you’re the guardian of your platform’s limits and performance. Having a clear view of your API consumption helps you answer leadership questions, flag risky integrations before they break, and reduce overall operational risk.  The

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Listening to the Salesforce Community: What We Heard and What Comes Next

A few months ago, we invited our global Salesforce community to share candid feedback on their experience with Salesforce. More than 7,400 community members responded, taking time to tell us what’s working, what could be stronger, and where we have room to grow. This marked the second wave of our Salesforce Community survey, designed to

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Powering Harmonious, Scalable Growth with Agentforce

For more than 120 years, Belden has built its reputation on delivering high-quality network infrastructure products that power everything from office computers to industrial machines. Engineered for performance and durability, Belden’s products help teams keep their critical systems connected, running, and secure. Expanding on their legacy of network connection tools, Belden recently shifted from a

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Drive Adoption, Accelerate Performance, and Monitor Security Threats with Event Log Objects Analytics

Key Takeaways Transform raw event logs into real-time insights for security, performance, and adoption. Detect session hijacking and credential stuffing with the new “Threats & Access” dashboard. Identify slow Lightning pages and Apex bottlenecks to ensure peak platform stability. This summary was created with AI and reviewed by an editor. As organizations scale, they can

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Become a Data-Driven (Small But Mighty) Marketing Team

Key Takeaways Becoming a data-driven small business starts with centralizing marketing data in a unified customer relationship management (CRM) platform. Continuous measurement of key business metrics is the key to the data-driven marketing strategy. Using a tool like Salesforce CRM for audience segmentation and personalization allows small businesses to deliver the right message to the

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