CRM

The definition of one-to-one personalization has dramatically changed with the revolution of AI. Consumers expect a type of experience that knows what you want before you even do. This kind of novelty requires another level of intelligence. The next generation of products is expected to withstand the demands of a population that expects the unexpected.

The Summer ’25 Release (rolling out April-June 2025) is packed with updates designed to fuel your innovation. We’ve sifted through the details to bring you the key highlights across critical areas, so you can focus on what matters most: creating exceptional value for your customers. From Agentforce to Data Cloud, Developer Experience to Digital Wallet,

AI is no longer the future. Rather, it’s becoming a foundational piece for successful businesses, and IT is leading the charge. Across every industry, IT teams are hitting a critical inflection point: AI has moved from a “nice-to-have” to “must-have.” It’s something teams are expected to build into every workflow, every agent, and every app

Digital accessibility is a must for the more than 1 billion people living with disabilities globally. That alone is proof of its significance, but its value extends far beyond that statistic. From making it easier to navigate a website one-handed, to improving screen visibility in bright sunlight or supporting people experiencing age-related vision changes —

The world of IT security is in constant motion, but the rapid advancements in artificial intelligence (AI) are creating a seismic shift. Cybercriminals are using AI to craft more sophisticated attacks, presenting new challenges for organizations. However, AI also helps detect and respond to threats more efficiently, automating routine tasks and freeing employees for more

We’re excited to announce that Lightning Web Components (LWC) now officially supports ESLint v9! This update brings improved performance, enhanced rules management, and the latest in linting capabilities to help you write cleaner, more consistent, and modern JavaScript for your Lightning Web Components. Linting is the process of catching and preventing anti-patterns in JavaScript code

In the fast-paced world of small and medium-sized businesses (SMBs), growth is about how you connect, and that connection is based on communication. Effective communication is the bedrock for all vital relationships. This includes relationships with your team, your customers, and yourself. Communication helps turn your business into a memorable name. Ultimately, your success is

In the world of philanthropy, the mission is clear: drive meaningful change. However, for many grantmaking organizations, the path to impact is often hindered by administrative hurdles, fragmented data, and manual processes. Salesforce Nonprofit Cloud for Grantmaking, however, is changing that narrative. Through empowering grantmakers to streamline operations, enhance transparency, and make data-informed decisions that