Acquisition Outpaces Retention In This Year's Media Spend: Gartner
Chief marketing officers are spending more on customer acquisition and growth and less on loyalty and retention, according to Gartner’s CMO Spend Survey, Marketing Dive reports. The survey found that 62% of media spend in 2025 is focused on conversion and awareness, a 10% hike over 2024. Loyalty and retention command less than 15% of […]
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