CRM

What Does Salesforce Do?

Key Takeaways Salesforce is the world’s #1 agentic CRM, helping humans, AI agents, and platforms drive customer success together.  With Salesforce, you’re getting 27+ years of rules and knowledge that you can use in the apps and tools your team wants to use — giving you the power of choice. With Salesforce, companies can use […]

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B2C Commerce August Release: Custom Apps and Omnichannel Innovations

Ecommerce teams spend hours every week clicking through menus, searching for deeply buried tools, and manually reconciling product data across channels. The August 2026 release fixes that frustration by handing you the keys to your operational workspace. Here’s everything you need to know about what’s new. Customize Business Manager with a new, flexible interface Our

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Applications for the Marketing Champions class of 2026 are open!

Yes, it’s that time of year again: applications are now open for 2026 Marketing Champions. This program is designed to empower active Trailblazers in our community who love sharing product knowledge and resources with others. Marketing Champions collaborate with product and industry leaders, participate in Salesforce events, join our private networking community, and receive exclusive

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Design a Resilient Async Architecture That Scales With Demand

Imagine that you are an architect responsible for a Salesforce org that looks healthy six months before peak season, with no obvious warning signs in your system monitoring.  However, when peak demand arrives, you encounter a critical production incident after the org exceeds the asynchronous Apex execution limit. The org has processed millions of executions

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The Budget Effect of a Security Incident

Sophisticated cyber attacks are increasingly targeting Salesforce customers, which puts admins of these systems on the frontline of protecting their organization’s most critical data. Recent high-profile breaches have made one thing clear: general Information Security (InfoSec) tools may not be enough to  protect Salesforce instances on their own. Security Incident & Event Monitoring (SIEM) systems

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Datablazer Roundup: August

There’s a lot going on in the Datablazer Community right now, and honestly, some of the best stuff gets buried before most people ever see it. So we’re trying something new: the Datablazer Roundup. Each month, we’ll round up blogs, videos, events, conversations, and resources worth a read, a watch, a bookmark, or a share.

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