CRM

B2C Commerce March release: Removing friction for teams behind the storefront

Every release cycle, our innovations focus on helping you solve real challenges that merchandisers and developers face day to day, from keeping product catalogs pristine to accelerating time to market. New features in our March release make it easier to build and test faster, and stay resilient when it matters most. Along with new innovations […]

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Senior Account Executive – Financial Services in the USA or Canada

Cloud for Good is seeking an exceptional sales professional to join our growing team as a Senior Account Executive – Financial Services. This role will be responsible for leading sales efforts to Financial Services clients through their entire Salesforce implementation journey, including opportunity identification, qualification, opportunity management, finalizing contracts, and post-sales support and account management.  Location: Virtual, home office in US or Canada  Work Authorization: Citizens or Permanent

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Generative Engine Optimization (GEO): Teach AI Who You Are

Key Takeaways Generative engine optimization (GEO) helps your business appear in conversational AI responses rather than just a list of search links. Focusing on clear, direct answers makes your content easier for AI agents to understand and reference. Startups can compete with larger brands by building authority through high-quality citations and authoritative expert insights. This

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How Trusted Services Protect and Manage Your Agentforce Strategy

Key Takeaways Leverage the Salesforce Trust Layer for built-in AI data privacy. Use Shield to monitor agent reasoning and automatically block unauthorized data access. Scale confidently with automated archiving, secure backups, and safe sandbox testing. This summary was created with AI and reviewed by an editor. Agentforce is redefining how work gets done—empowering AI agents

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Deciphering Customer Signals and Bridging Retail’s Loyalty Gap with Agentic AI

It was predicted that by 2025 every connected person in the world would generate more than 4,900 digital interactional data signals every single day. While this may seem like a goldmine to brands aiming for hyperpersonalization and fostering customer loyalty, the sheer volume of signals today is making it challenging to distinguish meaning from mere

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The Best Dropshipping Suppliers for Small Businesses

Key Takeaways Dropshipping suppliers help small and medium-sized businesses (SMBs) move product from in-house to your customer’s door.  Try CRM tools for small business to manage supplier relationships and customer data seamlessly. Integrating your commerce platform with your entire business portfolio‌ — ‌sales, service, marketing, and operations — is the most effective way to scale

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