CRM

Healthcare remains one of the few major sectors where the healthcare patient experience is hindered by persistent obstacles. Consumers continue to face long wait times on hold, are forced to recount their medical backgrounds at each appointment, and are often left to manage their own recovery process. These are the same consumers who are increasingly […]

Imagine a coffee shop where the espresso machine automatically alerts the manager when the water pressure dips, or a boutique clothing store that knows exactly which racks are getting the most foot traffic in real time. This is the Internet of Things (IoT). IoT might sound like a complex, futuristic concept, but it’s already part

Global regulators issued $542 million in fines in Q1 2026 alone across 19 regulators worldwide (and those are just the actions above $1 million). Data privacy breaches, systems and controls failures, and AML lapses drove the majority of these instances. A top global broker-dealer was hit with a combined $80 million penalty from three regulators

On TogetherTuesday, communities worldwide mobilize around a shared commitment to generosity, turning collective energy into powerful everyday action. At Salesforce, this is a concept we live by every single day — and this year, we are channeling that power to support our schools, educators, and youth.  Through our employee volunteering and giving programs, we create

Try Agentforce “Hello! It’s your virtual assistant here, and I’m ready to dive in. I’ve got your meetings scheduled, your sales pipeline prioritized, and your marketing to-do list set. Where would you like to start?” Imagine that being the first thing you see when you open your laptop with your morning coffee. While you were

Imagine an AI-native startup that needs to deliver highly personalized, real-time investment recommendations while navigating complex data security and governance requirements. As the architect, you are responsible for designing a system that connects this external agent to core customer data without sacrificing performance, compliance, or scalability. This is where Salesforce Headless 360 comes in. In

Try the Marketing CRM for SMB Looking for some good marketing tools to grow your biz? Since small and medium-sized businesses (SMBs) often need to do more with less, it’s critical to have the right marketing tools that don’t break the bank. If your marketing team wants to generate more quality leads, these tools can

Try Salesforce Suites The right invoicing tools do more than send bills. They connect your customer data, your payment history, and your cash flow in one place — so your team always has the full picture, follow-ups happen automatically, and money moves faster without anyone having to chase it down. For a business running lean,

From browser games to building enterprise infrastructure, Catherine Brennan’s career change to tech shows how curiosity, persistence, and opportunity can open doors to a fulfilling career. Today, she’s thriving as a Infrastructure Engineer Apprentice through the Salesforce Apprenticeship Program Future Pathways—but her path to this point has been anything but ordinary. How Gaming Sparked an