CRM

Meet Hannah Pak, a Salesforce Product Designer on the Experience Builder team. In 2021, Hannah was a Futureforce summer intern in the San Francisco office. After graduating, Hannah returned to Salesforce and now works with the same team she interned with. What does a typical day look like for you? During a typical day, I […]

Have you started your small or medium-sized business (SMB), but you may not be a writer? Or while running your business, you learned how to write blogs but don’t have time? Whatever your journey, artificial intelligence (AI) can help. And, this is coming from a team of content marketers. Our research shows that these AI

Many enterprises today struggle with data silos and unreliable insights, which lead to a cloudy view of the customer journey. When data lives in disparate places, it makes it hard to act on — especially in the age of artificial intelligence (AI). A few years ago, that described Salesforce, too.  As a large global organization

From Internet Wild West to Agent Interoperability Picture this: It’s 1981. In a university computer lab, a researcher sits before a glowing green terminal, attempting to access data from another institution. After hours of reconfiguring settings and coding custom gateways, the connection fails—again. Across town, a government laboratory operates on an entirely different network standard,

At Salesforce, we believe that business can be the greatest platform for change, and that includes protecting our planet. Sustainability isn’t just a buzzword — it’s one of our core values, guiding how we operate and innovate. As we celebrate Earth Month, we want to spotlight how our incredible employees are driving climate action and

For nearly a decade, Salesforce has been at the forefront of AI innovation through the pioneering Einstein Platform. Einstein represents Salesforce’s native AI, deeply embedded across the entire product suite of Salesforce applications. This seamless integration empowers customers with intelligent insights and automation, driving more than a trillion predictions every week – a testament to

As a small business owner, you’re doing it all: an endless cycle of to-do lists, last-minute fixes, and trying to respond to every lead that comes in. Sound familiar? If so, sales automation might be the next step for your startup. Before you say it’s too complicated, let’s simplify it: sales automation and trusted artificial

Pursuing entrepreneurship by starting a small business is less complicated than it seems. But, what exactly qualifies as a small and medium-sized business (SMB)? And it begins with a simple question: What kind of business structure fits you best? Maybe you’re a freelance graphic designer offering digital services, or an independent hair stylist. You could