CRM

Introducing Agentforce for Developers: Now Generally Available

We are thrilled to announce that Agentforce for Developers, formerly known as Einstein for Developers, is now generally available! This evolution to Agentforce reflects our vision for the product: initially enhancing developer productivity with assistive capabilities, and integrating more advanced automation features in the future. With generative AI capabilities, Agentforce reduces the time that developers […]

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Four Pros and Three Cons of Usage-Based Pricing (and How to Know If It’s Right for You)

It’s easy to get caught up in what to charge. But how you charge for your products and services is just as important. With usage-based pricing, you actually do get exactly what you pay for. How do you know if it’s the right business model for your company? Let’s explore how and why companies turn

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Why Purpose-Built Agents are the Future of AI at Work

We’re witnessing a pivotal shift in artificial intelligence, where the sweeping scale of huge, all-purpose AI is giving way to the precision and finesse of purpose-built autonomous agents. This is not just a technical advancement. It’s a reimagining of how machines can augment a worker’s potential. Whether that’s helping sales reps nurture leads, brainstorming campaign

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Who Is a Datablazer? (And 6 Reasons To Become One)

Are you ready to unlock the full potential of all your data and join a community of like-minded visionaries? Welcome to the Datablazer community, where IT and business leaders, developers, and data practitioners come together to transform data into their most powerful asset. Imagine expanding your network with top leaders, sharing cutting-edge best practices, and

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How to Bridge the AI Trust Gap: 5 Data-Centric Tactics for IT Leaders

79 percent of IT professionals say business leadership is increasingly pressuring them to implement artificial intelligence (AI), and it’s no wonder. Generative AI is revolutionizing our work processes and sparking efficiency and innovation across sales, service, marketing, and commerce. However, there is an AI trust gap that IT professionals need to bridge. As an IT

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Data Privacy Pitfalls? Not With These 5 Steps to Compliance Success

Organizations are diving into deeper customer relationships and more personalized experiences, often with the help of generative AI. As they do, personal data and data privacy compliance becomes a critical part of that strategy. In fact, 94% of business leaders believe their organizations should be getting more value from its data — and it’s no

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