CRM

At Salesforce, we help empower our customers to build amazing things. Our incredible community of admins and developers is a testament to this, constantly innovating and creating powerful solutions for their businesses. We’re inspired by your innovation, and we’re committed to making it easier and faster for you to bring your ideas to life on […]

Getting steady customers to your online store can be hard. One day, the sales are rolling in and next, it’s like your shop has vanished from the internet. You share on social media, run ads, and send marketing emails, but the traffic just doesn’t stay consistent.  If you’re looking for something more reliable for your

AI Synopsis Loading Gathering AI Synopsis… Imagine a workplace where companies move with greater efficiency and speed by pairing humans with AI-powered agents. Where this partnership happens in the platforms that employees work in, like customer relationship management (CRM) or collaboration software. Where leaders rethink processes from the ground up, so that workforces can stretch

Dreamforce 2025 is officially here, and Team Trailhead has been hard at work creating new learning adventures to help you skill up for the future. Whether you’re looking for a fun seasonal challenge or a strategic head start on the latest in agentic AI, we’ve got something for you. Let’s dive in! Celebrate spooky season

Salesforce, Google Android, and Zebra Technologies Corporation are excited to announce a joint solution designed to improve operations, empower store associates, and elevate customer engagement for retailers. Retail Cloud POS will be available on Android in December 2025, helping retailers gain more hardware flexibility with the ability to run point-of-sale on Zebra devices.  Retail Cloud

AI agents can do just about anything, but if you’re particular about how they do it, you might run into one of the thorniest obstacles in enterprise AI. AI agents are stochastic, which is a fancy way of saying that some randomness is part of the package. They don’t always do the same thing the

What’s one thing that AI is lifting up even higher than workplace productivity? Customer expectations. Today, 90% of consumers expect an instant response when they reach out for service requests, while 82% say they’re more loyal to brands with authentic personalization. It’s not hard to connect the dots: AI has made it easier than ever