CRM

Dreamforce is around the corner, and if you’re in IT, now’s the time to get excited. The agentic enterprise represents the next evolution of how business operates, leveraging AI agents, applications, and human expertise in perfect harmony. At the heart of making this a reality for IT leaders, developers, and admins is the Salesforce Platform. […]

Dreamforce is more than just a conference‌ — it’s an opportunity to connect, learn, and be inspired. With so much to do, it can be overwhelming to plan your days. That’s why our Platform Team has put together an itinerary to help you make the most of your time and dive deep into all things

Originally Posted on PR Newswire Asheville, NC — [September 25, 2025] — Cloud for Good, a Salesforce implementation partner, today announced two transformative milestones: an investment from Salesforce and the appointment of Nara Henderson as Chief Revenue Officer (CRO). Together, these developments underscore Cloud for Good’s accelerating momentum and its unwavering commitment to helping purpose-driven organizations

From Soldier to Salesforce: How One Architect is Making AI Actually Work. Forget everything you think you know about clunky AI tools. Jonathan Fox, Golden Hoodie recipient and former soldier turned Salesforce architect, has cracked the code on AI that people actually want to use. “It makes work feel less like work,” he says about

Congratulations! You deployed your first AI agent and it’s out there, doing its job, streamlining your workflows and helping your employees work smarter. You’re tracking the engagement metrics and escalation rate KPIs. But you still might wake up in the middle of the night, wondering, “Do I have enough data to know if my agent

Still debating on whether or not Dreamforce 2025 is worth the trip? Or maybe you need a quick overview to share with your team. Either way, we’ve got you covered with answers to the most common questions so you can decide why Dreamforce is the right event for you. Everything you need to know about