CRM

Key Takeaways Mailchimp offers marketing business capabilities, specifically email automation that is compared to the others in this category. Businesses are reviewing alternatives for Mailchimp’s email marketing offerings due to automation features, AI integrations, and scaling capabilities. Salesforce stands out as the best Mailchimp alternative for small businesses, offering a complete platform for email marketing […]

Anthropic’s Model Context Protocol (MCP) can give your AI agents new superpowers, but if you’re not careful, it can also overload them with stuff they don’t need or infect them with malicious code. In December, Anthropic donated MCP to the Agentic AI Foundation (AAIF) and announced that more than 10,000 public MCP servers have already

We are witnessing a fundamental shift in enterprise architecture. Over the last decade, a major objective of architectural initiatives has been to automate workflows and gain efficiency. Today, that goal has moved, and we have entered the era of the Agentic Enterprise. In this new reality, it is no longer sufficient to have hard-coded business

Introducing MoiraiAgent Accurate forecasting is the backbone of strategic decision-making in everything from global finance to climate science. In an enterprise setting, it powers the early warning systems for telemetry, optimizes inventory through sales projections, and ensures operational efficiency via workforce capacity planning. Traditional time-series models typically rely on historical numerical data, identifying patterns like

Dealing with high-pressure margins, constrained workforces, and data complexity is the status quo for manufacturers. But it doesn’t have to be this way. 2026 is all about building the future of manufacturing, where rule-based processes become automated, every employee is augmented with AI, and all customer interactions are deeply personalized.  Between tiered pricing, custom configurations,

The era of software engineering agents is underway. Benchmarks and real-world usage (e.g., tools like Cursor and Claude Code) illustrate that LLMs can be incredibly effective at writing code for real-world use-cases. Over the course of 2025, we have seen the best performance on SWE-Bench [1] to improve by over 50%, ending the year at

For many solo admins—and I know there are a lot of you out there—out-of-the-box features and being security savvy can be enough to meet the basic security requirements for your Salesforce org. But what about the admins working in heavily regulated industries or for high-growth organizations that are quickly scaling? You may need additional help

Key Takeaways Appointment booking tools let customers book themselves 24/7 and send automatic reminders, freeing you up from endless back-and-forth emails or calls.​ Integrating scheduling with CRM data provides a single, up-to-date view of every interaction for your team and your clients and make each customer feel remembered and valued. A good scheduling software adapts