Welcome to 2026, where AI-fueled conversational shopping is the new norm and businesses must fundamentally rethink how to meet new customer expectations. To keep up with the pace of change, retailers need tools that don’t just assist, but autonomously act — personalizing experiences at scale and enabling product discovery on emerging channels like ChatGPT. With […]
New and upcoming innovations for Agentforce Commerce Read More »
AI Synopsis Loading Gathering AI Synopsis… If you want your startup or small business to grow fast – and who doesn’t? – then you need three things: speed, personalization, and efficiency. Luckily, Salesforce has you covered. Salesforce’s unified Agentforce 360 platform, combining customer relationship management (CRM), artificial intelligence (AI) agents, data, and trust, is key
From Zero to Agentic Enterprise: A Startup’s Guide to Salesforce AI Read More »
For many nonprofits, the decision to move from Nonprofit Success Pack (NPSP) to Nonprofit Cloud (NPC), now known as Agentforce for Nonprofits (AFN), is no longer a question of “if,” but of “how.” The sector’s expectations have changed, and teams need more connected data for reliable reporting and a platform that scales without compounding technical
Modernize with Confidence: Moving from NPSP to Nonprofit Cloud with Stratus Read More »
Key Takeaways Salesforce secures the infrastructure, while customers are responsible for protecting their own data, configurations, and access rights. Security is organized into “Invisibles” (built-in protection), “Configurables” (user-managed settings), and “Enhanceables” (advanced add-on security products). Customers should utilize built-in features like Multi-Factor Authentication and the Security Health Check to maintain a strong defense. This summary
Security as a Shared Responsibility Between Provider and Customer Read More »
Architecture only works when people understand it. Effective communication allows architects to bridge the gap between business needs and technical possibilities by creating a shared understanding across both. This essential skill can be the deciding factor in whether a design gets built, is adopted, drives impact, and achieves scalability — or simply gets scrapped. This is
Talk Like an Architect: How to Use the Building Blocks of Communication Read More »
Today on the Salesforce Admins Podcast, we talk to Laura Pelkey, Director of Customer Security Communications & Engagement, and Kylie McKlveen, Director of Product Marketing at Salesforce. Join us as we chat about how admins can level up the security of their orgs using a simple framework for understanding security in Salesforce. You should subscribe
From Invisible to Intentional: A Practical Way Admins Can Approach Salesforce Security Read More »
A Salesforce Architect is the strategic anchor of a Salesforce implementation. They are responsible for designing and delivering high-quality solutions that are trusted, easy, and adaptable. Because the Salesforce Platform is vast and ever-expanding due to acquisitions and rapid product development, there is rarely only one way to solve a problem. Consequently, an architect’s primary
What Is a Salesforce Architect? Read More »
As I write this blog to highlight features in the upcoming Spring ’26 release, I’m certainly thinking of warmer times when I can retire my heated jacket, heated scarfs, heated all the things, and the snow pants I wear to walk Mochi while staying warm. I look forward to an actual physical spring season where
Jen’s Top Spring ’26 Features for Admins Read More »
The Salesforce Application Manager serves as the end-to-end strategic and operational owner of Cloud for Good’s internal Salesforce platform, with responsibility for defining the platform vision, setting and managing the roadmap, and ensuring the Salesforce ecosystem effectively supports GTM, Services, and broader operational priorities. This role blends product management, business analysis, hands-on Salesforce configuration, and
Salesforce Application Manager in the USA or Canada Read More »
The Senior Payroll & Compliance Specialist plays a critical role in ensuring accurate, compliant, and seamless payroll operations across North America for a multi-jurisdiction, fully remote workforce of 250+ employees, with continued growth both organically and through M&A. As a trusted subject-matter expert and partner to Finance and HR, this role owns end-to-end payroll processing, statutory
Senior Payroll & Compliance Specialist in the USA or Canada Read More »
