CRM

Learn how to move from fragmented data to coordinated action with insights from the Life Sciences Keynote at Dreamforce 2026. Life sciences organizations are navigating an industry landscape that’s changing faster than the systems used to service them. Supply chain fragility, precision medicine, patent cliffs, M&A, cybersecurity risks, new care models, and rising regulatory costs

Get the report The art of shopping has changed. It now starts with a question typed into an AI chat, and the businesses that show up in that answer are the ones selling out. The latest State of Commerce Report makes one thing clear: The first order problem for growing businesses isn’t just “how do

As data has piled up and operations have become more complex, silos within organizations have naturally developed. Product owners have a specific scope of influence, and I often see divided teams with separate priority lists that can restrict each other’s ability to make progress quickly. Marketing Cloud Next is going to change that. Whether you’ve

Try Salesforce CRM You had the idea. You ran the experiments. You watched the numbers climb in the right direction. And somewhere between your first customer and your hundredth, something clicked — people‌ want what you built. Product-market fit is the holy grai of business. But here’s what nobody tells you: Reaching product-market fit isn’t

Try Slack You’re growing, and so is artificial intelligence (AI). Your excited to see how the tools are going to help your team achieve new goals. You just have no idea where to start. If you’re already on Slack, you’ve met Slackbot, and it was built for exactly that reality: A way to keep your

What. A. Week. Whether you walked through the San Francisco campus last week or watched from your desk on Salesforce+, the Dreamforce energy was everywhere. The event was packed with learning, meaningful connections, and an unprecedented wave of innovation. For IT leaders, developers, and admins, the headline was unmistakable: the future of work is all

This week, Anthropic launched a blueprint to help build commerce agents on Claude. This new starter kit for developers includes the reference code, guardrails, and best practices needed to build a shopping agent (to help customers browse, compare, and buy) and a merchant agent (to help retailers manage inventory, pricing, and promotions). This cuts weeks

Try Salesforce Suites “Hi! I’m just following up here…” Sound familiar? We’ve learned that the way you follow up with a sales lead can matter just as much as how you found them in the first place. Done well, it builds earned trust and shows people you actually understand what they need. The problem is