CRM

How Indeed Builds, Tests, and Deploys Agents Without Ever Opening a Browser

Indeed, the world’s #1 job site and a leading hiring platform, supports millions of employers with help from Agentforce. The engineering team has numerous agents in production, spanning IT support, sales, employer services, and a web-facing portal. Building those agents was one challenge. Making them reliable enough to run at production volume was another. The […]

How Indeed Builds, Tests, and Deploys Agents Without Ever Opening a Browser Read More »

Run every HCP Event on Time, on Budget, and in Compliance with Agentforce

From field dinners to national speaker programs, here’s how a unified platform changes the HCP event management game. If you work in life sciences commercial or medical operations, you already know: healthcare provider (HCP) events are one of your most powerful engagement channels. They’re also one of your most regulated ones. Every attendee, every expense,

Run every HCP Event on Time, on Budget, and in Compliance with Agentforce Read More »

Florida Prepaid’s Call Center Never Closes Thanks to Agentforce Voice

For many families, a Florida Prepaid account is one of the longest financial relationships they’ll ever have. Parents open an account when a child is young, then rely on Florida Prepaid for accurate information, secure transactions, dependable service, and financial confidence for years before those education funds are used. That long-term relationship makes every service

Florida Prepaid’s Call Center Never Closes Thanks to Agentforce Voice Read More »

Wait, Black Friday Planning In Spring? It’s Time to Start Holiday Promotions 

The holiday season couldn’t feel further away, but for small and medium business (SMB) owners, this is exactly when the work begins. Waiting until the leaves change to begin your Black Friday planning often leads to missed opportunities and overwhelmed teams who are spread too thin. Small businesses and startups face unique pressures to compete

Wait, Black Friday Planning In Spring? It’s Time to Start Holiday Promotions  Read More »