CRM

Try Agentforce It’s 9 p.m., your storefront is closed, and a customer just typed “where’s my order” into your chat window. A few years ago, that question sat there until morning. Now it gets answered on the spot by a help agent. If you’ve been wondering what a digital teammate for small businesss is, or […]

Try Agentforce Meet Hunter. Hunter is a new kind of digital teammate for growing businesses — an AI sales agent that works your pipeline around the clock, so your team can spend its time on the conversations that matter. Here’s a look at what Hunter does, how it fits into your day, and why it

Try Agentforce You wrote the email at midnight, built the segment by hand on a Saturday, and still haven’t gotten to the social calendar you promised yourself you’d plan two weeks ago. If you’re running marketing for a small business, that an average week. An AI marketing agent is built for weeks like this: Just

Try Slack Meet Slackbot. Slackbot is a new kind of digital teammate for growing businesses — an AI assistant that works inside your conversations around the clock, so your team can spend its time on strategic work. Here’s a look at what Slackbot does, how it fits into your day, and why it matters for

Every company is racing to become an agentic enterprise. But traditional development simply cannot keep up with the surging demand for custom apps and AI agents. Teams are stalled by the friction of zero-to-one builds and siloed workflows that separate business needs from IT execution. Right now, 88% of IT leaders feel they cannot meet

Product launches. Bold ideas. Breakthroughs. These are some of the most exciting aspects of Dreamforce. But, let’s be honest… The swag deserves a shoutout, too. Enter: The Dreamstore, the official onsite shop at Dreamforce. At the Dreamstore, you’ll find over 100 unique products, 2,100 SKUs, and eight retail associates ringing up real sales. The Dreamstore

Key Takeaways Voice AI design is a distinct discipline, shaped by real-time conversation dynamics like pacing, silence, and interruption. Good voice-only interfaces reflect how people actually talk, not how a script expects them to. Use the diagnostics questions in the Voice Quality Framework when building voice-only AI experiences. This summary was created with AI and

Enterprise architecture is changing in complexity, rate of change and tolerance for probabilistic outcomes. Architects are designing for agents that can reason and take action, experiences that extend beyond traditional interfaces, and solutions that connect more systems than ever before. As the technology landscape grows more complex and more open, the stakes are raised on

Try Salesforce Ready to turn some cold outreach into a hot pipeline? Most new businesses don’t have a dedicated sales team, so outreach can get rushed and ignored. In this article, we’ll walk through cold outreach tips that work well for small teams, the tools that make it manageable, and how to turn a cold