CRM

Yes, it’s that time of year again: applications are now open for 2026 Marketing Champions. This program is designed to empower active Trailblazers in our community who love sharing product knowledge and resources with others. Marketing Champions collaborate with product and industry leaders, participate in Salesforce events, join our private networking community, and receive exclusive […]

Imagine that you are an architect responsible for a Salesforce org that looks healthy six months before peak season, with no obvious warning signs in your system monitoring.  However, when peak demand arrives, you encounter a critical production incident after the org exceeds the asynchronous Apex execution limit. The org has processed millions of executions

Sophisticated cyber attacks are increasingly targeting Salesforce customers, which puts admins of these systems on the frontline of protecting their organization’s most critical data. Recent high-profile breaches have made one thing clear: general Information Security (InfoSec) tools may not be enough to  protect Salesforce instances on their own. Security Incident & Event Monitoring (SIEM) systems

Try Salesforce Suites Ah, invoicing. Getting invoices paid doesn’t require a collections department or awkward confrontations. It just requires the right tools paired with the right strategy — for you and your clients. Here are five invoice tips for small business owners and startup founders that we feel may help get invoices paid (in full).

Try MuleSoft For Your SMB How does your data actually connect with your tools? Your ecommerce platform is here, your support tickets are there, and your customer data is scattered across spreadsheets, email threads, and some apps you don’t even use anymore.   That’s the reality for most small and medium businesses: Manual, repetitive data entry

A month after a friend referred him to Salesforce, Jameel received the call that would begin a ten-year journey. “Salesforce was like a calling, to be honest.” At the time, he was between jobs. His attempt at entrepreneurship had not gone the way he had hoped. Freelance IT consulting had kept him moving, but the

Some people build careers by choosing one thing and staying with it. Jolyn has built hers on the willingness to start over, with each fresh start stretching her skills and showing her new ways to contribute.  Over seven years at Salesforce Singapore, she has worked as a consultant, in professional services sales, and now as

Every commerce leader knows disconnected data is a problem, but few can put a number on it. To truly understand the toll of disconnected data — and the benefits when it’s unified — we surveyed 3,450 commerce professionals across 20 countries and 13 industries. We wanted to know the extent of fragmented data, what that

Try Salesforce Suites Every new customer you sign is a relationship in its earliest stage. Welcoming them onboard is a good time to build that stage into a longterm partnership. You’ve done the work of winning their business — now continue to build the trust.  So, where do you start after — Welcome aboard! Onboarding