CRM

We are witnessing a fundamental shift in enterprise architecture. Over the last decade, a major objective of architectural initiatives has been to automate workflows and gain efficiency. Today, that goal has moved, and we have entered the era of the Agentic Enterprise. In this new reality, it is no longer sufficient to have hard-coded business […]

Introducing MoiraiAgent Accurate forecasting is the backbone of strategic decision-making in everything from global finance to climate science. In an enterprise setting, it powers the early warning systems for telemetry, optimizes inventory through sales projections, and ensures operational efficiency via workforce capacity planning. Traditional time-series models typically rely on historical numerical data, identifying patterns like

Dealing with high-pressure margins, constrained workforces, and data complexity is the status quo for manufacturers. But it doesn’t have to be this way. 2026 is all about building the future of manufacturing, where rule-based processes become automated, every employee is augmented with AI, and all customer interactions are deeply personalized.  Between tiered pricing, custom configurations,

The era of software engineering agents is underway. Benchmarks and real-world usage (e.g., tools like Cursor and Claude Code) illustrate that LLMs can be incredibly effective at writing code for real-world use-cases. Over the course of 2025, we have seen the best performance on SWE-Bench [1] to improve by over 50%, ending the year at

For many solo admins—and I know there are a lot of you out there—out-of-the-box features and being security savvy can be enough to meet the basic security requirements for your Salesforce org. But what about the admins working in heavily regulated industries or for high-growth organizations that are quickly scaling? You may need additional help

Key Takeaways Appointment booking tools let customers book themselves 24/7 and send automatic reminders, freeing you up from endless back-and-forth emails or calls.​ Integrating scheduling with CRM data provides a single, up-to-date view of every interaction for your team and your clients and make each customer feel remembered and valued. A good scheduling software adapts

Your automation strategy has a dirty secret. Somewhere in your Salesforce org, there’s a workflow labeled “URGENT_FIX_v3” from 2019 that still requires manual intervention. You know it exists. Your ops team definitely knows it exists, and until recently, you’d accepted it as the cost of doing business. Maybe it’s the BDR workflow where someone’s manually

On a chilly December morning in Oakland, California, Amy Castillo, a computer science teacher at the United for Success Academy, stood in front of an eighth-grade class and asked whether LLMs could be their friends.   She pointed to a large screen, where a series of questions appeared in English and Spanish, and instructed her students

Businesses are at a turning point: it’s either transform with AI, or get left behind. While the answer seems straightforward — organizations need to start using AI in order to keep up — there’s more to the story. While expectations are sky-high, many teams are stuck with legacy systems, siloed data, and tight resources that