CRM

To help your business thrive, prioritize your team’s wellness front and center. Leading with care and intention is more than good management. Many people feel stressed or overworked, impacting their productivity and happiness. Team wellness is especially important for small and medium-sized business (SMB) owners now more than ever. With limited time and resources, supporting […]

It’s no coincidence that Future Pathway alumni are leading Salesforce Equality groups, shaping the future of AI in the workforce, and coding Salesforce’s newest features. Future Pathway interns join Salesforce with a mission to challenge themselves, grow their careers, and make an impact. The interns’ diverse professional experience sets them apart from interns from other

Higher conversions. Lower operational costs. More efficiency. These goals have always been paramount for commerce teams. But now that we’ve entered a new era of AI-fueled shopping, businesses need to fundamentally rethink how they achieve these goals. New agentic commerce tools will be necessary to enable product discovery on emerging channels, personalize at scale, and

People talk about “career growth” like it’s some upgrade you just download at your leisure. Here’s the truth: if your career isn’t version-controlled, it’s basically legacy code. It’s time to fix that. Forward Deployed Engineers don’t leave growth to chance, they build it like everything else: with clear systems, smart tests, and a solid deployment

In today’s data-driven landscape, seamless and secure platform integration is crucial for business success. Thanks to our partnership with Databricks, we’re happy to announce that companies can now connect their Databricks SQL to Salesforce Data 360 without having to rely on providing a username-password/client-ID (long-lived static credentials) to establish the connection.  Customers can now leverage

Halloween is almost here — and Salesforce is going dark. We’re going dark mode, that is. That’s right, the long-awaited dark mode (beta) is here in Starter Suite and it’s not scary at all — in fact, it’s been anticipated and it’s a huge step forward for accessibility, improved health, and the future of your

In the world of AI agents that click, scroll, execute and automate — we’re moving fast from “just understand text” to “actually use software for you.” The new benchmark SCUBA tackles exactly that: how well can agents do real enterprise workflows inside the Salesforce platform? What makes SCUBA stand out: It’s built around the actual

Each year, Salesforce unveils a flurry of innovation at Dreamforce. During Dreamforce 2025, Salesforce unveiled a set of new Agentforce 360 features that dramatically improve the way developers build and manage agents. In this post, we’ll briefly introduce the agent lifecycle and explore the latest features available for each of its stages. Some of the