We are thrilled to announce that Juan Carlos Niebles, one of our talented researchers, has been named one of the top 100 in AI by the Artificial Intelligence Observatory in Colombia. This recognition is a testament to his groundbreaking work and significant contributions to the field of computer vision and artificial intelligence. About Juan Carlos […]
Celebrating Juan Carlos Niebles: Colombia’s Top 100 in AI Read More »
Salesforce is awesome, but it does often need a lot of customization. Cloud for Good has been a partner with us for so long and they’ve helped us build up our Salesforce and really get our feet under us. Brenna Melo Director of Development Operations, Reach Out and Read Your organization has completed (or will
Artificial intelligence (AI) agents are ready for game day. Through a partnership with the United Football League, Agentforce — the agentic layer of the Salesforce platform — will provide a more personalized fan experience for the UFL, and become the first AI agent to power insights during game broadcasts on FOX Sports. Salesforce’s unified platform,
How Agentforce Is Delivering a Better UFL Fan Experience Read More »
Customer demands are higher than ever – in fact, 86% of service reps say customer expectations are higher than they used to be. The last thing your service reps need is to spend time hopping between documents and tabs, looking for the right answers. What if there was a way your reps could get potential
Give Your Reps an AI-Powered Boost with Service Replies Read More »
Apex REST allows you to expose your custom Apex logic, including Apex classes and methods, as REST APIs for external applications to call. If you are developing agents and want to enhance their ability to perform jobs unique to your business, you’ll want them to be able to leverage your Apex REST investment and call
Make Apex REST APIs Available as Agent Actions Read More »
When times get tough, people get entrepreneurial. It’s true — recessions in the United States are typically marked by increases in entrepreneurial activity. Even still, last year was special. In 2024, the United States averaged 430,000 new business applications per month, breaking records and proving that entrepreneurship is alive and well. That’s a 50% jump
Thriving Pandemic Businesses: 6 Lessons From the Startup Surge Read More »
Today on the Salesforce Admins Podcast, we talk to Joy Shutters-Helbing, Senior Manager of Salesforce Practice at Captech and Salesforce MVP Hall-of-Famer, and Mike Reynolds, Senior Product Marketing Manager at Slack. Join us as we chat about creating community content, navigating conference submissions, and their new podcast, The JAM. You should subscribe for the full
Real Talk for Admins on Content, Conferences, and Agentforce Read More »
Natural language has long served as a powerful bridge between humans and machines, enabling intuitive interaction and precise control over AI systems. While fields such as image editing, audio synthesis, and video generation thrive on abundant data — text pairs to train a powerful generative model, many critical domains are facing a significant challenge: the
Introducing Text2Data: A Low-Resource, Text-to-Anything AI for Data Generation Read More »
AI is rapidly transforming industries, empowering businesses to enhance customer experiences, improve efficiency, and make smarter decisions. But an essential question arises: How can we ensure that AI is creating accurate and grounded answers? Recently, automatic methods for evaluating model responses, like using Large Language Models (LLMs) as judge models have been deployed to assess
Just like that, TDX 2025 has come and gone! Whether you joined us in person or streamed sessions on Salesforce+, we hope you enjoyed all the insightful content designed to help you succeed in your careers and equip you with the knowledge and tools needed on your journey to becoming Agentblazers. With more than 50
TDX 2025: Stream Sessions on Demand and Discover Highlights for Admins Read More »
