CRM

If you could automate all the things that kept you from doing the work that you loved most, you would, right? Us too. We get it, running a small and medium-sized business (SMB) or startup can be demanding. Keeping up is tough — with customer expectations, managing sales, marketing, and day-to-day operations, it can feel

Cyberattacks are always a challenge for small and medium businesses (SMBs), especially in our digital-first era. With 67% of SMBs adopting AI-driven tools like automation to enhance security, it’s clear that small businesses like yours are taking proactive steps to stay protected from cyberattacks. These attacks can lead to data breaches, financial losses, and even

The Salesforce Admin role is evolving, and so are the tools and resources designed to support it. In recognition of this progression, we’re excited to announce a significant update: the transformation of the Essential Habits for Salesforce Admins Trailhead module into the newly renamed Core Responsibilities for Salesforce Admins.  This revision reflects a shift from

Thinking about integrating Agentforce into your business? Smart move—it’s a game changer! But before you dive in, you need a solid approach to ensure Agentforce truly works for your team and customers. That’s where a use case workshop comes in. Think of it as your game plan, mapping out exactly how Agentforce can improve your

In the rapidly evolving landscape of artificial intelligence (AI), we’re witnessing a Jagged Intelligence in the Enterprise In the rapidly evolving landscape of artificial intelligence (AI), we’re witnessing a fascinating paradox. AI systems continue to shatter performance records on increasingly complex benchmarks, while sporadically struggling with simpler tasks that most humans find intuitive and can

Running a small and medium business (SMB) means balancing all the things — marketing your brand, building loyal customers, and keeping your team on track. As your business grows, so do these challenges. That’s where software-as-a-service customer relationship management (SaaS CRM) — yes, it’s a mouthful — can make business easier. Our research shows that

Fiber has become the choice for fixed connectivity because it is faster and more reliable than cable. It also qualifies for many government subsidies for expanding broadband. No wonder the last-mile fiber industry is projected to grow to $24 billion globally by 2027. But the business is challenging. Fiber broadband is costly to build and there are nimble competitors

You’re part of an amazing crowd. Let’s learn from each other. A career in sales can be equal parts exhilarating, rewarding, stressful, and lonely. No one understands this better than salespeople themselves. That’s why we surveyed 280 reps, managers, and leaders — across states and industries — to find out about their average workday, from