CRM

Introducing Platform Encryption for Data Cloud

Platform Encryption for Data Cloud allows developers to transparently encrypt their Data Cloud data with customer-managed keys (CMK). This new feature provides better data security by allowing companies to manage their own encryption keys for data at rest, enabling them to better meet compliance regulations. Developers have an easy-to-use interface to create and manage their […]

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How Turtle Bay Resort Elevated Its Guest Experience with Salesforce Partners and AI

Turtle Bay Resort has been the backdrop for blockbuster hits such as Forgetting Sarah Marshall, Jumanji, Hunger Games: Catching Fire, and Pirates of the Caribbean: On Stranger Tides. But recently, the resort, which boasts 1,300 acres of pristine Hawaiian paradise, has also become the scene for a guest experience as thrilling as those films, thanks

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From Low Code to Agentforce: A 10-Year Journey of Awesome Admins

Over the past decade, the Salesforce Admin role has undergone a remarkable transformation, evolving alongside the platform itself from a simple CRM tool to a robust business ecosystem.  As Salesforce has grown, so too has the significance and complexity of the admin role, making it one of the most critical positions within any organization leveraging

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Salesforce to Replace RSA Key Exchanges with TLS 1.3

IMPORTANT: Starting May 1, 2025, Salesforce will phase out RSA Key Exchanges for TLS connections. Salesforce is enhancing Transport Layer Security (TLS) measures for customers. Starting May 1, 2025, Salesforce will no longer support RSA key exchanges for all incoming TLS connections. TLS 1.3 will become the preferred protocol for Salesforce, but TLS 1.2 will

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5 Questions Admins Should Ask When Building an Agent With Agentforce

It’s possible by now you’ve been to a Salesforce event or went through some Trailhead modules, and you’ve built your first agent in Salesforce. What’s even more possible is that you know about artificial intelligence (AI) and have in some way been involved in company discussions about its use. For me, those types of discussions

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GIFT-Eval: A Benchmark for General Time Series Forecasting Model Evaluation

TL;DR: Time series forecasting is becoming increasingly important across various domains, thus having high-quality, diverse benchmarks are crucial for fair evaluation across model families. Such benchmarks also help identify model strengths and limitations, driving progressive advancements in the field. GIFT-Eval is a new comprehensive benchmark designed for evaluating general time series forecasting models, particularly foundation

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How to Use the Python Connector for Data Cloud

The ability to efficiently access data wherever it resides is crucial when building visual data models, performing analytical operations, or building machine learning models. The Data Cloud Python Connector abstracts Data Cloud’s Query APIs to help developers quickly authenticate and access data within Data Cloud. In this blog post, we’ll delve into the key features

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