CRM

Celebrating What Makes Cloud for Good a Great Place to Work on National Certification Day

Today is Certification Nation Day, and for its tenth consecutive year Cloud for Good was recognized as a Great Place To Work Certified® company in the United States and in Canada for its third consecutive year. Having received this honor for multiple years speaks volumes about the strength and consistency of our team and culture. […]

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How the Atlas Reasoning Engine Powers Agentforce

The speed of innovation in the world of AI — and specifically, generative AI — is continuing at a breakneck pace. With the technical sophistication that’s available now, the industry is rapidly evolving from assistive conversational automation to role-based automation that augments the workforce. In order for artificial intelligence (AI) to mimic a human-level performance,

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Improve Patient Care or Keep Data Secure in Healthcare? Yes.

The rapid evolution of the healthcare landscape is nothing short of revolutionary. Technological innovations such as mobile health apps, wearable devices, and AI are transforming how care is delivered. Regulatory shifts, changing consumer demographics, cutting-edge research, landmark policies like the Patient Protection and Affordable Care Act, and the push towards outcomes-based reimbursement have raised the

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How to Create a Data-Driven Security Awareness Campaign and Measure Impact

As today’s digital landscape continues to evolve, a robust cybersecurity program must address not only technical controls, but also human risk. According to Verizon’s 2024 Data Breach Investigations Report, 68% of breaches involved a nonmalicious human element, such as social engineering attacks or simple human error. Recognizing this risk, Salesforce’s Security Awareness team uses data-driven

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