CRM

Accelerate Your Package Builds by Leveraging Different Build Types

Release managers who own the pipeline for one or many managed 2GP packages or unlocked packages want their DevOps build pipeline to be as efficient as possible. You may be a release manager at a Salesforce ISV partner that distributes apps using managed 2GP packages, or at a Salesforce customer company that manages your org […]

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How to Use Sales Prospecting Tools to Sell Faster

There’s no doubt about it: selling is tougher these days. Sixty-nine percent of sales professionals agree their job is harder now. That’s why sales prospecting tools are so important. They make the process quicker and more accurate for sales representatives. With the right tools, you can free up more time in your day to build customer

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B2B Social Media Marketing: How To Build a Strategy That Works

Just because you work for a B2B company doesn’t mean your social media presence has to be dry and super formal. The decision-makers you’re trying to reach are human too. They’re checking LinkedIn, but also scrolling through Facebook, Instagram, and TikTok for entertainment. B2B social media marketing should be engaging and fun, while still helping

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Customer Engagement in Sales: What It Is and Why It Matters

In the sales world, it can be tempting to think of the famous scene from “Glengarry Glen Ross,” when “Blake from downtown” dresses down a room of salespeople, admonishing them to “always be closing.” While closing deals is important, there’s something else many salespeople overlook: customer engagement. It’s a critical element of attracting and keeping

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Authenticating Data Cloud Connectors: A Primer for Admins

Data Cloud provides the ability to integrate multiple sources of data and create your own data lake to use with AI. However, having access to a myriad of potential sources means we also have an array of ways to authenticate against them. Authentication patterns have flourished over the years of web development to help keep

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5 Insights on How to Design for Human Users in an AI World

Designing today’s artificial intelligence (AI) interfaces requires a deep knowledge of human-computer interaction. People working at this intersection are curious to understand both sides of the equation. Computers need prompts, grounding, and clean data. There are also universal truths about what it means to be human that we have to consider in how we build

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Where to Find Cloud for Good: Dreamforce 2024

Get ready for Dreamforce 2024! Salesforce’s flagship event is set to kick off on Tuesday, September 17th in San Francisco, bringing together the global Salesforce community for an unforgettable experience of learning, connection, and the announcement of new products! For Dreamforce first-timers, prepare to be amazed. The energy and takeaways you’ll gain from this Salesforce

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Building a Culture of Creative Collaboration with Deloitte and Tableau

In today’s AI-driven era, a skilled workforce equipped with data fluency is essential for business success. Yet, a growing data and analytical skills shortage creates a significant roadblock for companies striving to achieve full potential from data and AI. Deloitte’s global Insight-Driven Organization (IDO) survey reveals a critical lack of talent in crucial areas like AI,

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3 Ways to Use B2B Data to Simplify Your Marketing Campaigns

Are B2B marketers overwhelmed by all the data at their disposal? The short answer is yes. Several years ago, B2B marketers were only using marketing, sales, and service data to create connected customer experiences. But now, they have access to more B2B data than ever, allowing for a more complete view of the customer –

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