CRM

The Marketing Cloud Developer is responsible for development and providing technical guidance for Salesforce Marketing Cloud implementation projects. Successful candidates will be Marketing Cloud Development experts ready to design innovative digital solutions for nonprofit or higher education clients.    The objectives of the Marketing Cloud Developer are to provide excellent service and value to clients through […]

Salesforce Admins are always on the lookout for innovative ways to enhance workflows and deliver more value to your organizations. Today, we’re excited to introduce a groundbreaking feature in Agentforce that will revolutionize how you interact with data: multimodality. This new capability allows Salesforce’s Foundational Large Language Models (LLMs) to process various types of input,

Despite the rise of newer digital channels, email remains one of the most widely used customer support channels. According to our research, 90% of service organizations still rely heavily on email. Email is particularly useful for handling more complex and less time-sensitive issues. Its asynchronous nature allows customers to send inquiries at any time, without

Think you know all the ins and outs of email marketing at this point? Even if you’ve spent hundreds of hours building out your current email campaigns, do you know what to do when your company decides to enter into a new country/region? Have you taken all the steps to ensure you are compliant with

At TDX 2025, Agentblazers came together to demonstrate what happens when creativity meets artificial intelligence (AI). The Agentblazer Showcase featured Salesforce Admins and community members who built innovative Agentforce solutions to solve real business challenges. Each had just four minutes to demo their use case—and they delivered. These builds didn’t just show what’s possible with