As organizations navigate the rapid evolution of agentic AI, the need for practical guidance for technical practitioners building with Agentforce is increasingly apparent. This is especially true for those who are tasked with designing robust and effective solutions with these new tools. That’s why I’m incredibly excited to introduce you to the first in a […]
Introducing Agentforce Guides Read More »
Summer, by far, is one of my favorite seasons. It’s the time of year where the chances of me being cold are really slim. When I think of summers in the US, I think of lemonade, roasted corn on the cob, barbecuing all the things, sitting on the beach in P-Town with Mochi (my 6-year-old
Jen’s Top Summer ’25 Features for Admins Read More »
Imagine you’re a small and medium-sized business (SMB) owner with a brilliant idea for a new product, but you’re not quite sure if it’ll resonate with your customers. Enter the minimum viable product (MVP) — your most valuable player in the world of entrepreneurship. An MVP is like the preview version of your best product
Minimum Viable Product: How to Set Up Your MVP Read More »
Chances are, your first internal AI agent was something of a jack-of-all-trades. You could ask it questions about your company’s PTO policy, get help provisioning a new laptop, or even task it with putting together a competitive analysis ahead of an important sales call. It did an admirable job at most of these tasks, most
Agentforce Has Entered the Chat Read More »
The definition of one-to-one personalization has dramatically changed with the revolution of AI. Consumers expect a type of experience that knows what you want before you even do. This kind of novelty requires another level of intelligence. The next generation of products is expected to withstand the demands of a population that expects the unexpected.
I Help Onboard Customers on Salesforce Personalization – Here’s What I’ve Learned Read More »
The Summer ’25 Release (rolling out April-June 2025) is packed with updates designed to fuel your innovation. We’ve sifted through the details to bring you the key highlights across critical areas, so you can focus on what matters most: creating exceptional value for your customers. From Agentforce to Data Cloud, Developer Experience to Digital Wallet,
Tech Partner Guide to the Summer ’25 Release Read More »
AI is no longer the future. Rather, it’s becoming a foundational piece for successful businesses, and IT is leading the charge. Across every industry, IT teams are hitting a critical inflection point: AI has moved from a “nice-to-have” to “must-have.” It’s something teams are expected to build into every workflow, every agent, and every app
Inside the State of IT, Fourth Edition: AI and App Development Report Read More »
Digital accessibility is a must for the more than 1 billion people living with disabilities globally. That alone is proof of its significance, but its value extends far beyond that statistic. From making it easier to navigate a website one-handed, to improving screen visibility in bright sunlight or supporting people experiencing age-related vision changes —
How Digital Accessibility Benefits Us All Read More »
The world of IT security is in constant motion, but the rapid advancements in artificial intelligence (AI) are creating a seismic shift. Cybercriminals are using AI to craft more sophisticated attacks, presenting new challenges for organizations. However, AI also helps detect and respond to threats more efficiently, automating routine tasks and freeing employees for more
Inside the State of IT, Fourth Edition: Security Report Read More »
We’re excited to announce that Lightning Web Components (LWC) now officially supports ESLint v9! This update brings improved performance, enhanced rules management, and the latest in linting capabilities to help you write cleaner, more consistent, and modern JavaScript for your Lightning Web Components. Linting is the process of catching and preventing anti-patterns in JavaScript code
Lightning Web Components Now Supports ESLint v9 Read More »
