CRM

Developers often face the challenge of understanding and enhancing code written by others, primarily when the logic is spread across multiple files and involves complex abstractions. When using Dev Assistant, its default behavior of only considering currently open files as context can lead to incomplete explanations of business logic and potentially misdirected code enhancements. For […]

Imagine trying to sell hiking boots to someone who never steps off the pavement? Or pitching pet food to someone without a pet. Sounds like a waste of time, right? No matter how great your product is, if you’re talking to the wrong people, it’s a lost cause. Yet, many small and medium-sized businesses (SMBs)

Salesforce is introducing a new capability, Named Query API, that simplifies how admins and developers can give agents and apps access to data in their org. With Named Query API, you can define SOQL queries from which you can then create custom agent actions for agents, and expose them as REST APIs for use by

If you’ve used Salesforce’s generative AI tools at work, chances are that data masking was working diligently in the background to safeguard your company’s sensitive information. This crucial piece of security infrastructure automatically swaps out personally identifiable information (PII) and other protected data with fictional but realistic approximations — allowing LLMs to generate accurate responses

As low-code platforms make in-house software development more accessible, many businesses are considering this approach for various projects, including data archiving solutions. If your data is growing and you’re weighing a build-versus-buy strategy for archiving, you’ve come to the right place. Let’s break down the key factors and determine which method comes out ahead in

When was the last time you “Venmo’d” a friend instead of saying you’d send money, or told someone you’d “Uber” somewhere instead of booking a ride? That’s the magic of effective brand building. These businesses didn’t just create products — they became verbs in our everyday vocabulary. You might think that this kind of brand

Imagine asking an AI agent, “Who is the memo owner for TPS report 1999?” and getting an unhelpful reply like “All reports should have cover sheets,” or worse, “I don’t have that information.”  The agent is missing key context about your business’ unique language, policies, and rules.  It doesn’t know that a “TPS report” is