In an era where every enterprise thrives on intelligent insights, the ability to unify, activate, and reason on your most critical business data is paramount. For years, Salesforce has empowered organizations with the world’s leading CRM and an unparalleled view of customer interactions. We are excited to announce a significant and transformative partnership with Databricks, […]
Not All Agents Are the Same, Especially When It Comes To Enterprise Tasks. Building AI agents for CRM is much more than deploying a Large Language Model (LLM). An enterprise agentic system needs to account for the appropriate workflows, access to data and privacy and security protocols. Yet, our latest research shows that simply connecting
Why Generic AI Agents Fall Short in Enterprise Environments Read More »
The Director of Professional Services is responsible for leading and managing Cloud for Good’s public sector industry projects. They manage teams of consultants, lead projects as engagement managers, and direct the services practice in partnership with other leadership team members. Successful candidates will be highly experienced in deploying Salesforce solutions for public sector organizations, have
Director of Professional Services – Public Sector in the USA or Canada Read More »
Cloud for Good is seeking a Solution Architect that is highly experienced in designing scalable Salesforce solutions, preferably for organizations within the public sector industry. The Solution Architect will have strong technical skills and the ability to juggle multiple projects at one time. The best candidates are Salesforce experts with a passion for public sector
Solutions Architect – Public Sector in the USA or Canada Read More »
Finding a responsive audience for your brand is one of the toughest puzzles to crack in marketing. The traditional approach of targeting a wide audience through various channels may not be the ideal strategy anymore. Instead, marketers should consider the concept of “moveable middles.” And, AI can help. That was one of the most debated
Stop Trying to Market to Everyone: Focus on the ‘Moveable Middle’ Read More »
Despite healthcare being one of the fastest-growing sectors, projecting 1.9 million annual openings from 2023 to 2033, and offering a median annual wage significantly higher than other occupations—$83,090 compared to $49,500 in May 2024—the industry faces a critical challenge: more people are leaving healthcare than entering it. The U.S. healthcare workforce faces critical challenges, including
More People Are Leaving Than Entering Healthcare — AI Can Help Read More »
Large language models (LLMs) excel at understanding and acting on written language. When combined with an agentic layer like Agentforce, they can take action on a user’s behalf. Until recently, they have been limited to text. But with the rise of multimodal LLMs, you can create agents that consider images and files when answering a
How to Build a Multimodal Agent in Salesforce Read More »
Today on the Salesforce Admins Podcast, we talk to Jennifer Lee, Joshua Birk, and Kate Lessard from the Admin Evangelist team at Salesforce. Join us as we revisit the team’s predictions from the beginning of the year for how Agentforce will change the game for admins in 2025. You should subscribe for the full episode,
How Are 2025 Admin Predictions Holding Up So Far? Read More »
Rush University System for Health is a top-ranked academic health system in Chicago, dedicated to delivering high-quality care across its hospitals, clinics, and outpatient services. Focused on innovation, equity, and community health, Rush is known for its innovative approaches in patient care, offering cutting-edge treatments and personalized services. Committing to Personalized, Meaningful Care The healthcare
Rush University System for Health Creates A New Standard for Patient Care Read More »
As someone completely new to the Salesforce world, I know exactly how it feels to be faced with a powerful new technology like Agentforce. When I was asked to explore what it means to build an artificial intelligence (AI) agent, my first reaction was to look over my shoulder to see who they were actually
Your First Steps With Agentforce: Insights From the Agentforce NOW Workshop Read More »
