Picture a technician inspecting a critical piece of equipment. They’re wearing protective gloves, moving parts, checking serial numbers, testing components. The old way of logging information? Stop the work. Pull off the gloves. Type the condition and part numbers into a device. Put gloves back on. Repeat as needed. It’s slow, it breaks focus, and […]
Voice to Form: Say Hello to the Future of Field Service Read More »
This blog is written by Jennifer Lee in collaboration with Jeremiah Peoples, Staff Developer Advocate at Slack. As Salesforce Admins, we’re all about creating incredible user experiences and driving efficiency for our business. But one of the biggest blockers we can help solve is that dreaded swivel chair. It’s a modern work challenge. You know
Build No-Code Slack and Salesforce Automations With Flow Read More »
Ready to get your time back as a small or medium business (SMB) owner — without the cost sink? This resource is for you. In the Salesforce for small business resource bank you will find 5 Steps to Implementing AI Agents for Small Businesses, an e-book outlining the five steps to getting your AI agents
AI Agent Implementation For Startups: 3 Key Steps Read More »
Cloud for Good is seeking an experienced and visionary GTM Lead, AI & Data to define, build, and execute our go-to-market strategy for AI, Agentforce, Data Cloud, and data strategy growth across all industry verticals. This leader will be responsible for driving Cloud for Good’s AI market presence, shaping our AI value propositions, and enabling our Sales, Delivery, and Marketing organizations to grow pipeline and revenue across the each of
GTM Lead – AI & Data in the USA or Canada Read More »
Cloud for Good is seeking an experienced, strategic, and highly operational Director of GTM Enablement to build and lead the programs, content, tools, and processes that elevate performance across our entire Go-To-Market organization. The Director, GTM Enablement will report to the VP, Revenue Operations and partner closely with leaders across Sales, Alliances, Marketing, and Services. This role supports leaders and individual contributors across Sales, Solution Engineering, Alliances, Marketing, and
Director – GTM Enablement in the USA or Canada Read More »
Cloud for Good is seeking a highly motivated and analytically minded senior operational leader to build, lead, and scale the full operational backbone of our Go-To-Market engine. As VP of Revenue Operations, you will own the strategy, process design, systems, analytics, reporting, enablement, and operational infrastructure and execution that power our Sales, Alliances, and Marketing teams. You will be responsible for driving end-to-end operational
VP – Revenue Operations in the USA or Canada Read More »
With three days of programming and more than 1,000 sessions, there’s always so much to learn at Dreamforce. If you’re able to attend in person – or even if you watch highlights from home – it’s hard to absorb it all. We thought a curated list of the sessions we developed from the Experience org
Design Insights from Dreamforce 2025 Read More »
The Operations Coordinator plays a vital role in supporting the behind-the-scenes operational functions that keep Cloud for Good running smoothly. This position supports the People, Finance, Operations, and Executive teams. The role will also require regular travel to the Cloud for Good Canada physical office to manage on-site administrative tasks as needed. The ideal candidate is detail-oriented, process-driven, and thrives in
Operations Coordinator in Canada Read More »
Key Takeaways AI and CRM can organize all customer data, automate tasks, and make smarter, data-driven decisions, it’s time to get on board. Implement automated sales and marketing campaigns to efficiently target and qualify leads without wasting time or budget. Use AI agents for 24/7 customer support and leverage strategic partnerships to expand your market
6 Small Business Growth Strategies For 2026 Read More »
When an agent is deployed to handle a customer interaction, it’s not enough for it to answer a single question correctly. Real conversations are multi-turn: customers greet the agent, introduce themselves, ask follow-ups, and switch topics. Every turn matters, and every answer must remain consistent with the context previously set in the conversation. In this
Automate Multi-Turn Agent Testing with Conversation History in Agentforce Read More »
