Marketing

Chanuttita Chitmanasak, Michelin: Optimising data, AI, and omnichannel for seamless customer experience

Chanuttita Chitmanasak, regional CRM & marketing automation lead – East Asia & Australia at Michelin, shares insights into how businesses can optimise their CRM strategies, navigate omnichannel challenges, and integrate AI for enhanced customer engagement. The role of data in refining CRM strategies According to Chitmanasak, data is the foundation of any successful CRM strategy.…

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IPG CEO caught Omnicom CEO ‘with his trousers down’: S4 Capital’s Martin Sorrell casts further doubt on IPG’s $13B price tag

‘Krakowsky caught Omnicom’s Wren with his trousers down’: S4 Capital’s Martin Sorrell casts further doubt on IPG’s $13B price tag S4 Capital CEO Martin Sorrell is treating the Omnicom-IPG deal like a piñata — and he’s not short on swings. Ever since the deal was announced, he’s been relentless in picking it apart, repeatedly questioning

IPG CEO caught Omnicom CEO ‘with his trousers down’: S4 Capital’s Martin Sorrell casts further doubt on IPG’s $13B price tag Read More »