AI boosts discovery but reviews still seal the deal, new research shows
This story was first published by Digiday sibling Modern Retail. This holiday season, shoppers aren’t blindly trusting AI assistants to do their shopping on their behalf. According to a new Feedvisor survey, ChatGPT is where 16% of shoppers start looking for products. However, only 9% go there to actually buy something. And when an AI assistant recommends […]
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