CRM

If you haven’t already heard, Salesforce is leading the way with innovative technology like Agentforce, our suite of customizable AI agents and tools that connects data and action capabilities. In fact, Agentforce on Help has handled over 1 million support requests since launching in October 2024! As our technology continues to evolve to help us […]

Salesforce is celebrating a decade of innovation in Sweden! For 10 years, Salesforce has been a growing force in Sweden, and our Stockholm office is now our largest in the Nordics. This milestone is truly a reflection of our collective commitment to innovation and success.  What better way to celebrate this milestone anniversary than with

Shout it from the Alps! This spring, Salesforce was recognized as one of the Best Workplaces™ in Switzerland for 2025 by Great Place to Work, ranking #5 in the large employer category. This prestigious award is a powerful testament to the vibrant culture we’ve built together – one that truly puts our people first. What

Tulips bloom and windmills turn, but in the Netherlands, another kind of growth is happening! Salesforce has been recognized as one of the Best Workplaces in the Netherlands by Great Place To Work for the eighth consecutive year, ranking #7 in 2025! This continued recognition highlights the truly unique culture we’ve cultivated right here in

There’s a question echoing across boardrooms, town halls, and team meetings: What does AI mean for my career? At Salesforce, the answer lies both in action and preparation. Even as they push the boundaries of innovation with Agentforce’s autonomous, intelligent agents, leaders are also rethinking what it means to grow, lead, and build in the

The Jewish Community of Louisville (JCL) is the merged entity of two agencies with more than 200 years of combined history in Louisville: the Jewish Community Center (Trager Family JCC), established in 1890, and the Jewish Federation of Louisville (Federation), established in 1934. Their mission is to be a community rooted in Jewish culture and

When we surveyed 350 mobile workers, we uncovered the friction they face every day that kills their productivity. Scheduling mishaps, administrative burden, and burnout topped their list of concerns.Our Voices From the Field: Mobile Worker Research and Worksheet for Success doesn’t just detail the results and diagnose these problems‌ — ‌it helps you calculate what

As a startup, founder, entrepreneur or small and medium business (SMB) owner, you know the value of good tools. You may know that finding the right customer relationship management (CRM) for your small business means choosing the solution that supports your growth and fits your budget — without any hidden costs.   If you’ve used HubSpot

AI Synopsis Loading Gathering AI Synopsis… Everyone loves a shiny new object, especially when that object is an AI agent. But before you plunge headfirst into an agent, let’s ask an unsexy question: Where do you stand with your data readiness?   The truth is, your agent will be only as good as your data. Think

Agentic AI is here, and it’s transforming how marketers work and reshaping how organizations deliver audience experiences. Unlike traditional AI, which is reactive and dependent on humans for its next action, agentic AI takes initiative. It can launch campaigns, optimize customer journeys, write, and even send emails autonomously without the need for continuous input.  To