Attracting shoppers to your ecommerce site is just the first step in having a successful holiday season for your business. To drive sales, you need to make sure those shoppers can easily find what they’re looking for. Optimizing product discovery is crucial, and it starts with a few key strategies. Start with your search filters. […]
Ready for the Holidays: Streamline Product Discovery in July Read More »
Are you an ambitious sales professional looking to elevate your career and become one of the best in the industry? Imagine a company that not only equips you with cutting-edge technology but also invests heavily in your personal and professional growth. At Salesforce, that vision is a reality. Salesforce, an award-winning leader in the tech
How Salesforce is Investing in Account Executives with the AE Excellence Academy Read More »
Among the most exciting breakthroughs around artificial intelligence (AI) is agentic AI: a new breed of AI that doesn’t just follow instructions, but acts independently of human input to make smart decisions, and adapts on the fly to solve complex, real-world problems. Maybe you’ve heard of agentic AI and wondered what it is, or more
What Is Agentic AI For Small Business? Everything You Need to Know Read More »
If you’re a Business Development Representative (or dreaming of becoming one) in Norway, your next big opportunity might be just across the sea. Have you ever considered relocating? Dublin isn’t just another city — it’s a global powerhouse for innovation, connection, and career acceleration. Learn firsthand from Cecilie Wilhelmine Disch Olsrød and Marcus Geitle, two
Your Next Adventure: Sales Careers in Dublin for Nordic Talent Read More »
Psst. Hey, business owners, customer service is kind of a lot, are we right or are we right? But what is exceptional customer service meaning these days? It’s not just about making a sale; it’s about building lasting relationships that turn one-time buyers into loyal advocates. Investing in customer service isn’t just a nice-to-have, but
8 Ways Small Businesses Can Improve Customer Service Read More »
For years, the Trailblazer community has been asking for a more robust volunteer management solution, native to the Salesforce Platform and Nonprofit Cloud, and Salesforce has answered that call. Now, with the arrival of Salesforce’s Summer ’25 release, Volunteer Management for Nonprofit Cloud is finally here – and it’s a big deal. The release of
Volunteer Management Reimagined: Salesforce’s Native Solution for Nonprofits Has Arrived Read More »
MuleSoft AI Chain (MAC) allows developers to easily configure and manage AI agents directly within Anypoint Studio or Anypoint Code Builder, streamlining the development process. It offers a suite of connectors that enable seamless interaction with LLMs, vector databases, APIs, and token management. This open-source project supports the entire agent lifecycle – from building and
Integrating MuleSoft with Einstein AI and Prompt Templates Using the MAC Project Read More »
The B2B buying experience is no longer about email blasts, PDF pitch decks, and a one-size-fits-all follow-up from sales. Buyers are smarter, journeys are messier, and expectations are higher — shaped by intuitive B2C touchpoints like Amazon and Netflix. But here’s the hard truth: most B2B companies are still personalizing like it’s 2012. To win
B2B Personalization Is Broken – Here’s How to Fix It Read More »
Today on the Salesforce Admins Podcast, we talk to Jonathan Fox, Head of Salesforce Architecture at IntellectAI. Join us as we chat about why we should rethink how we label, structure, and maintain Salesforce metadata. You should subscribe for the full episode, but here are a few takeaways from our conversation with Jonathan Fox. How
How Should I Clean Metadata for Salesforce AI Agents? Read More »
Today’s marketing landscape has become more intelligent, automated, and fiercely competitive. For marketers and marketing technology (martech) professionals, the choice of a marketing automation platform is no longer just about managing campaigns; it is also now about harnessing the power of artificial intelligence (AI) to make marketing campaigns smarter, drive growth, faster ROI, and stronger
Why Salesforce Outpaces the Marketing AI Competition: Marketing Cloud vs HubSpot Read More »
