CRM

Security as a Shared Responsibility Between Provider and Customer

CRM /

Key Takeaways Salesforce secures the infrastructure, while customers are responsible for protecting their own data, configurations, and access rights. Security is organized into “Invisibles” (built-in protection), “Configurables” (user-managed settings), and “Enhanceables” (advanced add-on security products). Customers should utilize built-in features like Multi-Factor Authentication and the Security Health Check to maintain a strong defense. This summary […]

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Talk Like an Architect: How to Use the Building Blocks of Communication

CRM /

Architecture only works when people understand it. Effective communication allows architects to bridge the gap between business needs and technical possibilities by creating a shared understanding across both. This essential skill can be the deciding factor in whether a design gets built, is adopted, drives impact, and achieves scalability — or simply gets scrapped. This is

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From Invisible to Intentional: A Practical Way Admins Can Approach Salesforce Security

CRM /

Today on the Salesforce Admins Podcast, we talk to Laura Pelkey, Director of Customer Security Communications & Engagement, and Kylie McKlveen, Director of Product Marketing at Salesforce. Join us as we chat about how admins can level up the security of their orgs using a simple framework for understanding security in Salesforce.  You should subscribe

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What Is a Salesforce Architect?

CRM /

A Salesforce Architect is the strategic anchor of a Salesforce implementation. They are responsible for designing and delivering high-quality solutions that are trusted, easy, and adaptable. Because the Salesforce Platform is vast and ever-expanding due to acquisitions and rapid product development, there is rarely only one way to solve a problem. Consequently, an architect’s primary

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Salesforce Application Manager in the USA or Canada

CRM /

The Salesforce Application Manager serves as the end-to-end strategic and operational owner of Cloud for Good’s internal Salesforce platform, with responsibility for defining the platform vision, setting and managing the roadmap, and ensuring the Salesforce ecosystem effectively supports GTM, Services, and broader operational priorities.  This role blends product management, business analysis, hands-on Salesforce configuration, and

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Senior Payroll & Compliance Specialist in the USA or Canada

CRM /

The Senior Payroll & Compliance Specialist plays a critical role in ensuring accurate, compliant, and seamless payroll operations across North America for a multi-jurisdiction, fully remote workforce of 250+ employees, with continued growth both organically and through M&A. As a trusted subject-matter expert and partner to Finance and HR, this role owns end-to-end payroll processing, statutory

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How AI Support Keeps Humans In the Loop (HitL) for Small Business Success

CRM /

Key Takeaways Humans in the Loop (HitL) is the key to scaling without losing your business without losing the human touch, ensuring AI handles data while your team provides human judgment and empathy. AI acts as a co-pilot across all departments, cutting down on administrative time for sales, marketing, service, and commerce teams, allowing employees

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Marketing Cloud Account Executive – State and Local in the USA or Canada

CRM /

Cloud for Good is seeking a Salesforce Marketing Cloud Account Executive to help lead our State and Local Government sales efforts.  This role will be responsible for individually leading, as well as working in conjunction with our industry sales teams, to sell Salesforce Marketing & Engagement implementation solutions to our clients.   Successful candidates will be highly experienced in selling Salesforce

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GTM Strategist – State and Local in the USA or Canada

CRM /

About Cloud for Good  Cloud for Good is a leading Salesforce implementation partner focused on delivering transformational technology solutions for nonprofit organizations and higher education institutions. As we expand our impact in the public sector, we are seeking a strategic, collaborative, and execution driven State & Local GTM Strategist to help accelerate our growth and deepen our presence

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