In the age of AI, speed is everything — but quality is just as important. Nearly 40% of all new applications already include AI features, and project requests to implement AI in new and existing tools continue to rise. In parallel with the pressure to deploy quickly is the heightened risk brought by AI’s dynamic […]
The AI Developer Guide to Choosing the Right Sandbox Read More »
Key Takeaways Upselling is the process of recommending upgrades, features, or additional products to a customer. A CRM is the key for smart upselling, helping to identify customer signals like high usage metrics, feature exploration, and service history that showcase the need for an upgrade. An AI-powered CRM like Salesforce is good for ensuring upsells
Upsell Without Losing The Sale: A Quick Guide For Startups Read More »
Introduction Salesforce Managed Services have become essential for organizations that rely on Salesforce as a mission-critical platform. But as Salesforce environments grow more complex and customisation expectations increase, traditional managed services models become obsolete. At Cloud for Good, we’ve supported organizations across higher education, nonprofits, and the public sector with Salesforce Managed Services for years.
Sales leaders know well: Never throw a boring sales kickoff. These key early-year planning events are not about boring slides, but inspiring, motivating, and engaging sellers to deliver their best every quarter of the year. How? It starts and ends with a simple principle: Put yourself in your audience’s shoes, and give them something good.
Make Your Sales Kickoff the Party of the Year Read More »
Key Takeaways Agentforce Builder lets anyone create agents just by describing what they want in plain language. It keeps AI responses consistent and reliable through built-in safety controls, so you get predictable results every time. Domain experts can now build their own AI tools directly instead of waiting for development cycles. This summary was created
Agentforce Builder is Now Easier to Use – No Coding Required Read More »
The Senior Manager, Financial Planning & Analysis plays a key role in supporting financial planning and forecasting across a fast-growing Salesforce professional services organization. The role reports to the Financial Controller and partners closely with Finance, People, and business leaders to deliver accurate, timely financial insights that inform strategic decision-making and support scalable growth. The ideal candidate is analytically strong, highly detail-oriented, and comfortable operating in a professional
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Key Takeaways Mailchimp offers marketing business capabilities, specifically email automation that is compared to the others in this category. Businesses are reviewing alternatives for Mailchimp’s email marketing offerings due to automation features, AI integrations, and scaling capabilities. Salesforce stands out as the best Mailchimp alternative for small businesses, offering a complete platform for email marketing
Mailchimp Alternatives: The Big List For Small Business Read More »
Anthropic’s Model Context Protocol (MCP) can give your AI agents new superpowers, but if you’re not careful, it can also overload them with stuff they don’t need or infect them with malicious code. In December, Anthropic donated MCP to the Agentic AI Foundation (AAIF) and announced that more than 10,000 public MCP servers have already
Agentforce MCP Beta Brings All the Power of Tool Calling, None of the Context Bloat Read More »
Today on the Salesforce Admins Podcast, we talk to Daryl Moon, Founder of CertifyCRM.com. Join us as we chat about how curiosity and a test-first mindset can help you get the most out of Agentforce Vibes. You should subscribe for the full episode, but here are a few takeaways from our conversation with Daryl Moon.
Exploring Agentforce Vibes Through Real-World Admin Use Cases Read More »
The Creative Coordinator plays a key role in elevating brand storytelling and ensuring visual consistency across internal and external deliverables. This position partners closely with Sales, Services, and Marketing teams to develop compelling, on-brand presentations, collateral, and digital assets that support business development, customer engagement, and brand awareness. The ideal candidate is a detail-oriented designer who
Creative Coordinator in India Read More »
