Salesforce Partners help you get the most value out of Salesforce, whether it be through a one-time download or ongoing strategic support. With proven productivity apps and expert partners, businesses can make work easier and faster. Extend Salesforce with pre-built, data-driven apps that help you streamline workflows, harmonize data, and increase cost-savings. 91% of Salesforce […]
What Is a Salesforce Partner? Read More »
Building with Agentforce opens up a world of possibility for Salesforce Admins, but identifying strong use cases and getting started can feel overwhelming at first. That’s why we asked six experienced Agentblazers to share their top tips for getting started, building efficiently, and demonstrating impact. From finding the right use case to preparing your data,
Agentblazers Share Their Best Tips for Building With Agentforce Read More »
Nearly half of CEOs believe their company won’t be viable a decade from now, according to a recent PwC CEO survey. Perhaps that’s why more are taking long-term strategic views — a stance that resonates throughout their organizations. In fact, according to Salesforce’s State of Sales report, 80% of sales representatives say their leadership is
What Is Net Retention Rate (NRR) and How to Improve It Read More »
Imagine a world where your business resolves customer issues before they even arise. Sounds futuristic? It’s happening today. Customers expect more than just reactive support; they crave anticipation and personalized attention. Around 73% of customers expect companies to understand their unique needs, and expectations are only growing. Small and medium businesses (SMBs) that use artificial
AI for Proactive SMB Service: Anticipating Needs Before They Arise Read More »
HR data is at the heart of every organization. It is the system of record for your most critical asset—your people. But tapping into its full potential has long been complex. With Salesforce Data Cloud’s out-of-the-box Workday connector, you can now effortlessly unlock HR, payroll, and talent data for analytics, personalization, and AI-powered insights Why
Revolutionize your HR Insights with Data Cloud’s Workday Connector Read More »
Shoe Carnival is a leader in family footwear — and the brand is growing at a rapid pace. The expansion of the company’s digital presence through recent acquisitions means that all eyes are on the digital storefront experience. With a small but mighty engineering and product team, Shoe Carnival needs flexibility, operational efficiency, and minimal
Shoe Carnival Puts Its Best Foot Forward with Composable Commerce Read More »
To get the most out of Einstein for Anypoint Code Builder, be sure to connect your Salesforce org to your Anypoint Platform account. This integration unlocks powerful Salesforce-native features — like identity provider (IDP) access — and ensures that your Einstein generative AI audit and feedback data is stored securely in Salesforce Data Cloud. It
Connect Your Salesforce Org to Anypoint Platform to Unlock the Full Power of Einstein Read More »
Today on the Salesforce Admins Podcast, we talk to Melissa Hansen, Co-Founder and Principal Architect at HiFi Consulting Group, RAD Women Curriculum Lead, and Salesforce MVP. Join us as we chat about her journey from fixing printers to developing an agent-powered scheduling tool in the TDX Agentforce Hackathon on Team MH4. You should subscribe for
Building With Agentforce and Flow: A Developer’s Hackathon Experience Read More »
As businesses increasingly turn to AI-driven customer relationship management (CRM) solutions, safeguarding user interactions from harmful or inappropriate content becomes essential. Salesforce’s large language models (LLMs) are trained on vast datasets, which occasionally include unsafe language. While these models offer substantial benefits for automating interactions, content generation and improving customer experience, they also carry the
Toxicity Detection in Salesforce CRM: Keeping Customer Interactions Safe and Trustworthy Read More »
Regardless of the field, professionals responsible for business development are continually looking to create more personalized client experiences to enhance relationships that contribute to the bottom line. Relationship insights, like who owns an individual relationship with an organization and what’s the best way to nurture it, are not always readily available. And yet, those very
Explore the Future of Client Relationship Management with Deloitte Read More »
