Gartner predicts that by 2027, 85% of customer data will come through automated interactions or those led by AI agents. Those agents will live in browsers from companies such as Anthropic, Google,
Microsoft, OpenAI, and others.
Gartner predicts that by 2027, 85% of customer data will come through automated interactions or those led by AI agents. Those agents will live in browsers from companies such as Anthropic, Google,
Microsoft, OpenAI, and others.