Solutions Architect – Public Sector in the USA or Canada

Cloud for Good is seeking a Solution Architect that is highly experienced in designing scalable Salesforce solutions, preferably for organizations within the public sector industry. The Solution Architect will have strong technical skills and the ability to juggle multiple projects at one time. The best candidates are Salesforce experts with a passion for public sector institutions. 

The Solution Architect should have extensive knowledge of Salesforce.com Sales, Service, Community, and Public Sector related clouds. They could be responsible for successfully creating custom applications using Force.com and integrating Salesforce.com with other systems. In this capacity, the Solution Architect will be an expert in Force.com system design for public sector use cases.  

The Solution Architect will provide technical guidance to the development of Salesforce.com applications to support business and product strategies, serving as the technical lead for implementation design. 

Location: Virtual: Home-based office in the US or Canada 

Work Authorization: Citizens or Permanent Residents of USA or Canada. Cannot provide Visa sponsorship. 

Travel: Maximum 20% 

Qualifications and Education Requirements 

• Salesforce certifications (Admin) required; Salesforce Architect certifications ) preferred 

• Minimum of three years technical implementation experience, excellent organizational skills, and ability to handle multiple tasks simultaneously 

• Six to seven years of IT experience, advanced skills in Salesforce, Force.com, business analysis, and project scoping 

• Experience with Agile methodologies including working within a sprint framework 

• Experience developing scalable, highly-performant solutions for complex business requirements leveraging the Force.com platform; Heroku experience a plus 

• Applied knowledge of Salesforce and the Sales, Services, and Community functions 

• Public sector industry experience  

• Strong Salesforce technical knowledge, data modeling skills, and understanding/awareness of other systems commonly found in public sector landscapes 

• Technical knowledge includes depth and breadth on SF platform across multiple clouds, ability to design scalable architectures for LDV, ability to design performant/efficient automation (declarative or code) 

• Ability to develop practical solutions and methodologies as related to Salesforce 

• Strong consulting skills, including project management and organization 

Nice-to-Have Qualifications 

• Platform Developer I certification 

• Solid experience in Data Modeling concepts and tools, including database experience with SOQL, SQL, and/or Oracle 

• Experience in Apex development, Visualforce, Aura (Lightning Components), Java or JavaScript 

• Experience with Eclipse IDE, VS Code, or Salesforce DX a plus 

Key Skills 

• Problem-solving skills 

• Logical and process-oriented thinking 

• Excellent organizational skills 

• Ability to handle multiple tasks simultaneously 

• Strong attention to detail 

• Strong project management skills 

• Strong time management skills 

• Strong written and verbal communication skills 

• Intellectual curiosity 

• Passion for continuous learning  

• Teamwork/collaboration skills 

• Presentation skills 

Main Responsibilities 

• Lead technical requirements gathering sessions 

• Oversee and approve creation and maintenance of application and system documentation used in design, testing or programming efforts, including ERDs, system landscapes, and data flow diagrams 

• Work comfortably with large data volumes (LDV) and be able to make recommendations for handling LDV both on and off the Salesforce.com platform 

• Guide the environment management plan and release strategies for projects, validating that the correct development environments, change controls, and deployment plans are in place; plans may include source control and continuous integration set-up 

• Identify synergies between the various SaaS product offerings in terms of application and infrastructure and will offer guidance on best practices and efficiencies in the utilization 

• Work with Account Executives in a Sales Engineering function to scope project proposals with appropriate estimates for the level of effort to deliver solutions and present a vision to prospects of possible solutions and outcomes 

• Oversee or review large data migrations 

• Provide colleagues with one-off and ongoing technical assistance as needed 

• Serve as the lead technical resource on Salesforce implementation projects 

• Oversee project architecture and technical solutions (automation, integration, release management) 

• Provide technical guidance to Services and Sales regarding the development of Salesforce.com applications to support business and product strategies 

• Gather and assess client technical requirements 

• Create custom applications using Force.com and integrate Salesforce.com with other systems 

• Maintain expert-level knowledge of Force.com application development, Salesforce.com integration, and extension, features, and designing solutions 

• Evaluate all SaaS vendors operational practices, security, and system architectures 

• Show a commitment to customer satisfaction 

Disclaimers 

• Equal Employment Opportunity 

• • At Cloud for Good, we are proud to be an Equal Opportunity Employer and adhere to the principles of Equal Employment Opportunity (EEO). We do not discriminate in employment decisions or practices on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other legally protected characteristic. 

• • Our commitment to non-discrimination applies across every location in which our company operates, and it encompasses all aspects of employment. 

• • Cloud for Good strongly encourages individuals from diverse backgrounds and identities to apply. Our commitment to diversity not only strengthens our workplace culture but also drives better outcomes for our clients.  

• • We value inclusivity and want applicants who may require special assistance or accommodation during the interview process to know we’re here to assist you. 

• Use of AI in Interviewing 

• • At Cloud for Good, we believe in conducting interviews that are fair, equitable, and designed to evaluate candidates based on their qualifications and experience, with the organization. To ensure that all candidates are given an equal opportunity to demonstrate their abilities, we prohibit the use of AI or any other type of machine learning tools during the interview process. 

• • Candidates are expected to participate in the interview process remotely using video conferencing. Any attempt to use AI or similar technology to respond to interview questions, analyze or provide feedback on the interview process, or perform any other interview-related tasks is strictly prohibited and will be considered a violation of our policy. 

• • We understand that some candidates may have disabilities or other circumstances that require accommodation during the interview process. In such cases, we will make reasonable accommodations to enable candidates to participate in the interview process to the best of their ability. However, we do not permit the use of AI or similar technology as a substitute for direct participation in the interview.